BSOD when closing my games


  1. Posts : 3
    Windows 7 ultimate x64
       #1

    BSOD when closing my games


    hello I am new here and im not very familiar with how to post properly and im not very good at computers so can anyone please help me? ive read a thread telling me to get my "dump"? and upload it here. Im new to these forums things im not really sure if im doing it right so please bear with me. thank you.


    edited: Ive also tried the sfc/scannow and im uploaded the cbs thing if it helps
    Last edited by yowakokomadi; 09 Jun 2014 at 05:14. Reason: more files to attach
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Hello yowakokomadi, welcome to 7F.

    Firstly can you update your Operating System to SErvice Pack 1 via Windows Updates. This will improve system stability.

    Code:
      OS Name     Microsoft Windows 7 Ultimate  
      Version     6.1.7600 Build 7600
    Onto your logs you've received a STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA.
    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

    Looking at your logs we see Avast! Self Protection Driver is causing issues.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff900c21567a0, 0, fffff9600060dc51, 0}
    
    *** WARNING: Unable to verify timestamp for aswSP.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
    
    Could not read faulting driver name
    Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )
    
    Followup: MachineOwner
    Code:
    4: kd> lmvm aswSP
    start             end                 module name
    fffff880`04915000 fffff880`04982000   aswSP    T (no symbols)           
        Loaded symbol image file: aswSP.sys
        Image path: \SystemRoot\system32\drivers\aswSP.sys
        Image name: aswSP.sys
        Timestamp:        Mon May 05 09:11:11 2014 (5367479F)
        CheckSum:         00075AAC
        ImageSize:        0006D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Either try to update the driver here or better still uninstall Avast and install MS Security Essentials and MalwareBytes. Be sure to uncheck the Enable Free Trial option in MalwareBytes.

    Attachment 321052

    Also uninstall Daemon Tools, a known cause of BSODs.

    Attachment 321054

    1. Uninstall Daemon Tools.
    2. Download the SPTD standalone installer and follow these steps:
    3. Double click the executable to open it
    4. Click the button shown below

    Attachment 321053

    If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

    Report back with the results.
      My Computer


  3. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #3

    thank you i will try them later and see if it fix the problem. thank you so much for responding.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    It has come to light that your OS install is counterfeit, and you PID relates to the stolen Lenovo key.

    Code:
      Host Name:                 HEARTUNDERBLADE
      OS Name:                   Microsoft Windows 7 Ultimate 
      OS Version:                6.1.7600 N/A Build 7600
      OS Manufacturer:           Microsoft Corporation
      OS Configuration:          Standalone Workstation
      OS Build Type:             Multiprocessor Free
      Registered Owner:          Pappart
      Registered Organization:   
      Product ID:                00426-OEM-8992662-00497
      Original Install Date:     2014/01/31, 5:10:08
      System Boot Time:          2014/06/09, 16:47:06
      System Manufacturer:       Acer
      System Model:              TravelMate P633-M
      System Type:               x64-based PC
    Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

    My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them :)
      My Computer


  5. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #5

    we actually share this laptop and it was my friend that helped me install windows and other stuff to it. does this mean that the windows installed is not original? I only use it to play dota2 and other games but sometimes when im closing them BSOD happens. I have to ask the others about uninstalling avast and daemon. but i will report back here in a few days and tell you the result. because BSOD only happens at least once every 2-3 days. again thank you for helping me.
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    Yes it means the Windows install is not original. It doesn't really matter what troubleshooting steps you follow, the chances are you'll still get BSODs with a pirated copy of Windows. Buy a genuine copy of the media and reinstall using the product key you bought, then we'll help you out.

    Until then you're on your own.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:28.
Find Us