BSOD while browsing on Firefox, Error 124.


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    BSOD while browsing on Firefox, Error 124.


    Hello!

    My Dell Inspiron just started giving me some issues this morning. It generated a BSOD error 124 and force closed everything, restarting with the "Windows has encountered an unexpected error" message upon restart. I ran a test on the hard drive, RAM and CPU and everything came back fine, at least according to the tests. HDMonitor is telling me that everything is running in normal temperature limits too.

    I haven't had a crash since I was having NVidia driver issues back in December once I put my NVidia GeForce 560Ti into my computer and resolved those crashes by using the 314.22 driver. Nothing bad since then until this morning. I'm at a loss on what might be going on.

    I really appreciate any help I can get. Requested logs and files are attached below. My thanks!
      My Computer

  2.    #2

    Code:
    1: kd> !errrec fffffa8007a5a6c8
    ===============================================================================
    Common Platform Error Record @ fffffa8007a5a6c8
    -------------------------------------------------------------------------------
    Record Id     : 01cf83d1aaf8d745
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 6/9/2014 10:58:00 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007a5a748
    Section       @ fffffa8007a5a820
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100f63
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007a5a790
    Section       @ fffffa8007a5a8e0
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 63 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8007a5a8e0
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007a5a7d8
    Section       @ fffffa8007a5a960
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa00000000070f0f
    This bus error could mean many things so it's best to use basic troubleshooting method.

    If you are overclocking STOP!
    Return all clock speeds to default values.

    Run the stress tests posted below.

    Stop 0x124 - what it means and what to try

    Stress test your CPU with Prime95

    I recommend running Prime95 for around 2 hours

       Warning

    As with most stress tests your component's temperature will rapidly increase.
    It is advised that you download a temperature monitoring program like HWmonitor
    Keep an eye on your temperatures and stop the tests if it starts to overheat


    Stress test your graphics card with Furmark

    I recommend running it for around 30 minutes

       Warning

    Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


    Memtest86 will test your RAM

       Information

    Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing


    Run a Disk Check to scan for errors

       Note

    Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
    If it finds errors reboot and run the scan two more times


    Run SeaTools to see if your HDD or SSD is failing

    Post back the results.
      My Computer


 

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