bsod crashes after connecting to internet


  1. Posts : 3
    window 7 home premium
       #1

    bsod crashes after connecting to internet


    Have a HP pavilion dm4. I don't go crazy with it. Just school work and web browsing. With the wireless turned off, it seems to work just fine. As soon as wireless connects, it restarts. Can someone please help with this? Added attachment is supposed to help, I guess, I am just a grease monkey
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum flatheadv8,

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\CHERISH-HP-Mon_06_09_2014_195615_83\060914-77236-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`02e13000 PsLoadedModuleList = 0xfffff800`030566d0
    Debug session time: Tue Jun 10 06:25:52.495 2014 (UTC + 6:00)
    System Uptime: 0 days 0:04:08.541
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 1, fffff80002e91c3f}
    
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    
    Followup: MachineOwner
    ---------
    Your BSOD's seem to be caused due to obvious reasons (Norton Symantec). Consider uninstalling it for testing purpose. Use Microsoft Security Essentials instead.

    Recommended antivirus software for Windows 7 based on stability compared to others:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Scan with Kaspersky TDSSKiller:

    ESET online scanner:

    Reduce items at start-up:

    Perform a clean boot:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Post back results.
      My Computer


  3. Posts : 3
    window 7 home premium
    Thread Starter
       #3

    Obvious to you I am sure. Remove Norton completely I assume?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    flatheadv8 said:
    Obvious to you I am sure. Remove Norton completely I assume?
    Yes . You can install it again, later, if it wasn't the cause of your problem.

    SYMEVENT64x86.SYS Sat Jul 27 08:26:58 2013 (51F32FF2)
    Norton Internet Security

    Driver Reference Table - SYMEVENT64x86.SYS

    SRTSPX64.SYS Sat Jul 27 08:45:06 2013 (51F33432)


    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 06:25:52.495 2014 (UTC + 6:00)
    System Uptime: 0 days 0:04:08.541
    BugCheck A, {0, 2, 1, fffff80002e91c3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 06:20:52.059 2014 (UTC + 6:00)
    System Uptime: 0 days 0:03:00.495
    BugCheck A, {0, 2, 1, fffff80002ec9c3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 06:17:00.062 2014 (UTC + 6:00)
    System Uptime: 0 days 0:02:59.108
    BugCheck A, {0, 2, 1, fffff80002edcc3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 06:13:08.156 2014 (UTC + 6:00)
    System Uptime: 0 days 0:12:47.592
    BugCheck A, {0, 2, 1, fffff80002e8ac3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 05:53:31.160 2014 (UTC + 6:00)
    System Uptime: 0 days 0:03:13.206
    BugCheck A, {0, 2, 1, fffff80002e9ac3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Tue Jun 10 05:49:49.712 2014 (UTC + 6:00)
    System Uptime: 0 days 0:09:26.148
    BugCheck A, {0, 2, 1, fffff80002e8dc3f}
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
    Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  5. Posts : 3
    window 7 home premium
    Thread Starter
       #5

    Kudos koolkat77, Norton will receive a 2nd nasty gram within the last two years from me. Last request, can I relay any info from you to them? I will drop their product immediately, after I send them a few sour notes. Fix worked like a champ, without fail. Thank You again.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    flatheadv8 said:
    Kudos koolkat77, Norton will receive a 2nd nasty gram within the last two years from me. Last request, can I relay any info from you to them? I will drop their product immediately, after I send them a few sour notes. Fix worked like a champ, without fail. Thank You again.
    Yes, you can. Good luck.

    :).
      My Computer


 

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