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Windows 7: BSOD on kernel_data_inpage_error - 0x7a

10 Jun 2014   #1

Windows 7
BSOD on kernel_data_inpage_error - 0x7a

I have laptop and am getting the following BSDO. Seems random, hard to reproduce but it happens a lot.

My Full System specs are the following:

Dump file attached. I'm new on here. Appreciate any help on this, trying for a while to resolve it.
Please let me know.

My System SpecsSystem Spec
10 Jun 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi dmaco.

All the things indicate a storage failure there.
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error (*). Also see
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arg1: fffff6fc40017ea0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000007f34ebe0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88002fd4000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
And a lot of the event logs ....
  Log Name: System
  Source: Disk
  Date: 2014-04-28T14:08:34.073
  Event ID: 11
  Level: Error
  Computer: DarrenXPS2
The driver detected a controller error (*) on \Device\Harddisk1\DR1.
  Log Name: System
  Source: volsnap
  Date: 2014-05-01T13:00:17.534
  Event ID: 16
  Level: Error
  Computer: DarrenXPS2
The shadow copies of volume E: were aborted because volume E:, which contains shadow copy storage for this shadow copy, was force dismounted.
And these two are most vital as appearing.
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2014-05-01T13:00:17.287
  Event ID: 225
  Level: Warning
  Computer: DarrenXPS2
The application \Device\HarddiskVolume1\Program Files (x86)\PC Tools Disk Suite\DSService.exe with process id 71164 stopped the removal or ejection for the device USB\VID_05E3&PID_0718\000000000033.
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2014-05-01T13:00:17.287
  Event ID: 225
  Task: N/A
  Level: Warning
  Computer: DarrenXPS2
The application \Device\HarddiskVolume1\Program Files (x86)\PC Tools Disk Suite\aCheckDisk.exe with process id 23368 stopped the removal or ejection for the device USB\VID_05E3&PID_0718\000000000033.
So ... first of all, uninstall it:
Start Menu\Programs\PC Tools Disk Suite
Next, test your HDD using Seatools. SeaTools for DOS and Windows - How to Use

As there is a reported controller error (*), Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Plus .... this is bad. You have 32 programs to autostart with windows.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the result.
My System SpecsSystem Spec

 BSOD on kernel_data_inpage_error - 0x7a

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