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Windows 7: Win7 Pro freeze

29 Oct 2009   #1
sdbison

win7
 
 
Win7 Pro freeze

Here is my story. I first tried to fresh install it on a second Hitachi 1TB hard drive (Vista is another 320GB seagate). The install crashed everytime when expanding install files at 50%. Tried twice, all the same. I then suspected the Hitachi hard drive had problem. I then unplugged it and installed the win 7 on D drive on the 320GB hard drive. This time it installed successfully. I then plugged the 1 TB harddrive back in. The second day, while I was moving files around, the system froze. I couldnot move mouse, the keyboard stopped working. I had to reboot it. Checked the system log, there was nothing. The only error was unexpected shutdown which I had to. I unplugged the 1 TB harddrive again. The system still froze for no reason. I had blue screen twice also which said I need to disable memory caching in bios, reinstall hardware drivers or uninstall newly installed software. I did not change anything in bios lately and the configuration worked fine with Vista for 2 years. Win7 installed drivers during initial installation. Software I installed were office2007, 7zip, HP printer driver, etc. None of these software looks suspicious. Now I really do not know what’s wrong. I knew the Hitachi hard drive was a junk and it caused some problems, but now the system freeze even without it.


My System SpecsSystem Spec
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29 Oct 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sdbison View Post
Here is my story. I first tried to fresh install it on a second Hitachi 1TB hard drive (Vista is another 320GB seagate). The install crashed everytime when expanding install files at 50%. Tried twice, all the same. I then suspected the Hitachi hard drive had problem. I then unplugged it and installed the win 7 on D drive on the 320GB hard drive. This time it installed successfully. I then plugged the 1 TB harddrive back in. The second day, while I was moving files around, the system froze. I couldnot move mouse, the keyboard stopped working. I had to reboot it. Checked the system log, there was nothing. The only error was unexpected shutdown which I had to. I unplugged the 1 TB harddrive again. The system still froze for no reason. I had blue screen twice also which said I need to disable memory caching in bios, reinstall hardware drivers or uninstall newly installed software. I did not change anything in bios lately and the configuration worked fine with Vista for 2 years. Win7 installed drivers during initial installation. Software I installed were office2007, 7zip, HP printer driver, etc. None of these software looks suspicious. Now I really do not know what’s wrong. I knew the Hitachi hard drive was a junk and it caused some problems, but now the system freeze even without it.
Any chance you can go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us here so we can debug it?hanks



If it isnt in minidump you can search for *.dmp

thanks

Ken
My System SpecsSystem Spec
29 Oct 2009   #3
sdbison

win7
 
 

Here it is. But I do not know this file is created when i had blue screen or when the computer froze. I think it might be created when I had the blue screen.
My System SpecsSystem Spec
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29 Oct 2009   #4
vram

Windows 7 64-bit
 
 

Is your BIOS set to AHCI mode by chance?
My System SpecsSystem Spec
29 Oct 2009   #5
sdbison

win7
 
 

Quote   Quote: Originally Posted by vram View Post
Is your BIOS set to AHCI mode by chance?
...I do not know. I overclocked cpu before, but now I set everything with factory default.
My System SpecsSystem Spec
29 Oct 2009   #6
vram

Windows 7 64-bit
 
 

Would you be able to look in your BIOS and see? Some people are speculating this mess is caused by AHCI being enabled.
My System SpecsSystem Spec
29 Oct 2009   #7
sdbison

win7
 
 

I do not see AHCI anywhere. Where is it normally? I am using AMD processor. Does AHCI work with AMD processor? I do not have any problem in Vista. Win7 should be better than Vista......
My System SpecsSystem Spec
29 Oct 2009   #8
vram

Windows 7 64-bit
 
 

In my BIOS, its listed under "IDE Configuration". Do you know if you have an Nvidia based chipset on your motherboard?
My System SpecsSystem Spec
30 Oct 2009   #9
sdbison

win7
 
 

Quote   Quote: Originally Posted by vram View Post
In my BIOS, its listed under "IDE Configuration". Do you know if you have an Nvidia based chipset on your motherboard?
Checked again, did not see it. It is a Nvidia based chipset.
My System SpecsSystem Spec
30 Oct 2009   #10
sdbison

win7
 
 

Last two days, I left it downloading something overnight or moving some hundred GB data from one drive to another during daytime, it did not freeze. It froze when I was doing something, like dragging a desktop icon to another place, open a folder or moving the cursor.
My System SpecsSystem Spec
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 Win7 Pro freeze




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