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Windows 7: bSOD playing E:TW only started recently, never used to

10 Jun 2014   #1
ihatewindowsomg

Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
 
 
bSOD playing E:TW only started recently, never used to

I'm not sure why but for some reason lately during battles I'm getting a blue screen of death trying to play Empire: Total War.

I've updated my graphics and audio drivers to no avail, still crashing.

The dump zip file thingy attached

Computer typeEdit Value
PC/Desktop
Computer Manufacturer/Model NumberEdit Value
Custom
OSEdit Value
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPUEdit Value
AMD FX 6300 6-core 3.5ghz
MotherboardEdit Value
Gigabyte Technology Co., Ltd. GA-970A-DS3
MemoryEdit Value
8174 Megabytes Usable Installed Memory
Graphics Card(s)Edit Value
AMD Radeon HD 6800 Series [Display adapter]
Sound CardEdit Value
Asus Xonar DG
Hard DrivesEdit Value
WDC WD1600JS-22MHB0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCANM4480587, rev 02.01C03, SMART Status: Healthy
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASYA304992, rev 01.03B01, SMART Status: Healthy

Any help would be greatly appreciated thank you!


My System SpecsSystem Spec
.
10 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your OS installation is counterfeit. You have an Acer OEM PID on a Gigabyte motherboard.

Host Name: WEWEW
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: TommyT
Registered Organization:
Product ID: 00426-OEM-8992662-00006
Original Install Date: 17/07/2013, 15:34:19
System Boot Time: 10/06/2014, 16:20:30
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-970A-DS3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 21 Model 2 Stepping 0 AuthenticAMD ~3500 Mhz
BIOS Version: Award Software International, Inc. F4,


Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
10 Jun 2014   #3
ihatewindowsomg

Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
 
 

It's not counterfeit it's the same windows installation I had when I bought the computer 4 years ago, though come to think of it when I switched from Intel Pentium to AMD and got a new motherboard my dad did do a reinstall using his disc something about different chipsets I don't know I'm not computer savvy but it wasn't formatted so i shouldn't imagine it would have changed much.

Anyway this only started happening in the last few weeks it's worked perfectly fine for 4 years :/

But fine don't help then guess i'll play a different game -_-
My System SpecsSystem Spec
.

10 Jun 2014   #4
Thedoctor44

 

Code:
BugCheck F4, {3, fffffa80093e24b0, fffffa80093e2790, fffff8000377d270}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
wininit is the session 0 initialization which is marked as a critical system process, if terminated for any reason the system bugchecks which it has done.

Unfortunately, this isn't a Kernel Memory Dump so I can't check the virtual memory usage, therefore I cannot lean towards hardware or software.
We should try these tests first, then if no errors pop up switch to Kernel Memory Dumps.

Run a Disk Check to scan for errors

Note   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times


Run SeaTools to see if your HDD or SSD is failing

Post back the results.

Follow these instructions on how to change to Kernel Memory Dumps.

Dump Files - Configure Windows to Create on BSOD

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.

Code:
Advanced SystemCare 7	"c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto	WEWEW\TommyT	HKU\S-1-5-21-1690549905-3012140248-608390324-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	WEWEW\TommyT	HKU\S-1-5-21-1690549905-3012140248-608390324-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
These programs can cause BSODs, remove advanced system care then remove Daemon tools by following these instructions.

Daemon Tools/Alcohol is known cause of BSODs, you will have to find an alternative as there is no way around this.

Registry and SPTD problems | DAEMON Pro Help
How to remove sptd.sys from system

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.


Yep, Boozad is correct, I missed that...
your installation is counterfeit, you must install genuine media.
My System SpecsSystem Spec
10 Jun 2014   #5
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by ihatewindowsomg View Post
It's not counterfeit it's the same windows installation I had when I bought the computer 4 years ago, though come to think of it when I switched from Intel Pentium to AMD and got a new motherboard my dad did do a reinstall using his disc something about different chipsets I don't know I'm not computer savvy but it wasn't formatted so i shouldn't imagine it would have changed much.

Anyway this only started happening in the last few weeks it's worked perfectly fine for 4 years :/
That's the problem then. OEM Windows are permanently tied to the motherboard, and can only be activated on the exact same computer. When you changed the motherboard, it's no longer the same computer and is why it will not activate.

You'll need to purchase a new retail copy of Windows to install and activate on your computer instead now.

Quote   Quote: Originally Posted by ihatewindowsomg View Post
But fine don't help then guess i'll play a different game -_-
A bad attitude like that will not get you any help.
My System SpecsSystem Spec
10 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You may try the Activate Windows 7 by Phone way .... as the last resort. Explain the situation to them. They may try to generate an activation code for you.
My System SpecsSystem Spec
10 Jun 2014   #7
Thedoctor44

 

Quote   Quote: Originally Posted by Arc View Post
You may try the Activate Windows 7 by Phone way .... as the last resort. Explain the situation to them. They may try to generate an activation code for you.
Good idea Archie

My System SpecsSystem Spec
10 Jun 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It might not work; but better to have a try, IMHO.

I used this method a few times .... in critical situations. Never been unhappy with the result.
My System SpecsSystem Spec
10 Jun 2014   #9
ihatewindowsomg

Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
 
 

I'll try that ARc thanks.

And hmm interesting

I use both daemon tools AND Advanced Systemcare 7

I didn't know Systemcare could cause that stuff. Come to think of it I did only install that recently

Fixed: So I turned turbo boost off and then uninstalled Advanced SystemCare 7 and launched E:TW and went into quick battle

No BSOD! Thanks for your unofficial help i do appreciate it
My System SpecsSystem Spec
Reply

 bSOD playing E:TW only started recently, never used to




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