BSOD playing minecraft (problem come from ntoskrnl.exe)


  1. Posts : 3
    windows 7 home premium x64
       #1

    BSOD playing minecraft (problem come from ntoskrnl.exe)


    Hello, i recently started to play minecraft again (ftb monster to be precise) but i get BSOD after playing for an extended period of time (often 1 or 2 hour). I attached the 2 dump file to this post.
    I would also like to know if java can be the cause of this because i recently updated it and i think it began to bug the same day.
    Thank you.
    Have a good day.

    EDIT : if it has an importance i use japanese language for non unicode programs because i play many touhou game
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi biggs223.

    Install Intel® Iris™ and HD graphics Driver for Windows* 7.

    Also, Is the computer hot while it is crashing? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Let us know the results.
    ________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff800030e1e52}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800030e1e52, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003313100
    GetUlongFromAddress: unable to read from fffff800033131c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiSignalSynchronizationObject+42
    fffff800`030e1e52 488b3f          mov     rdi,qword ptr [rdi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff8800853a8c0 -- (.trap 0xfffff8800853a8c0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffff880009c0180
    rdx=fffffa800ac13b40 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030e1e52 rsp=fffff8800853aa50 rbp=0000000000000000
     r8=0000000000000000  r9=fffffa800a428c40 r10=fffffa800a428c40
    r11=fffff8800853aae0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac po cy
    nt!KiSignalSynchronizationObject+0x42:
    fffff800`030e1e52 488b3f          mov     rdi,qword ptr [rdi] ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030db169 to fffff800030dbbc0
    
    STACK_TEXT:  
    fffff880`0853a778 fffff800`030db169 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0853a780 fffff800`030d9de0 : 00000000`00000000 00000000`00000000 fffff8a0`06f728f8 fffffa80`0ac13b48 : nt!KiBugCheckDispatch+0x69
    fffff880`0853a8c0 fffff800`030e1e52 : fffffa80`0ac13ad0 fffffa80`0a3f8010 00000000`00000000 fffffa80`0aa12570 : nt!KiPageFault+0x260
    fffff880`0853aa50 fffff800`030e0256 : 00000000`00000000 fffff880`101921d8 00000000`00000000 fffffa80`0a3f8010 : nt!KiSignalSynchronizationObject+0x42
    fffff880`0853aaa0 fffff880`101a247f : fffffa80`00000000 00000000`00000000 fffffa80`0b569a00 fffff880`0853ab60 : nt!KeSetEvent+0x106
    fffff880`0853ab10 fffff880`101c02e9 : fffffa80`00000000 fffffa80`0a3f8010 00000000`6d4d6956 fffff880`00000174 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
    fffff880`0853ab60 fffff880`101bf574 : fffff880`033b8f40 fffffa80`0b805c00 00000000`00000000 fffffa80`0a3f8010 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
    fffff880`0853ab90 fffff880`101bf012 : 00000000`00000000 fffffa80`0b805c00 00000000`00000080 fffffa80`0a3f8010 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
    fffff880`0853abc0 fffff800`0337773a : 00000000`023db5d3 fffffa80`0a427610 fffffa80`0516b740 fffffa80`0a427610 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`0853ac00 fffff800`030cc8e6 : fffff880`033b4180 fffffa80`0a427610 fffff880`033befc0 00000000`00000040 : nt!PspSystemThreadStartup+0x5a
    fffff880`0853ac40 00000000`00000000 : fffff880`0853b000 fffff880`08535000 fffff880`0853a580 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidMmiProcessTerminationCommand+5f
    fffff880`101a247f 33d2            xor     edx,edx
    
    SYMBOL_STACK_INDEX:  5
    
    SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13
    
    IMAGE_VERSION:  6.1.7601.18126
    
    FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xa_dxgmms1!vidmmiprocessterminationcommand+5f
    
    FAILURE_ID_HASH:  {24a5b05f-0da8-ee02-b6e4-43c87a433b59}
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    windows 7 home premium x64
    Thread Starter
       #3

    I also updated my graphic card driver, and i removed Java (it had a problem and 2 version of Java were installed) then used CCleaner and reinstalled the latest version.

    Speccy : http://speccy.piriform.com/results/E...XagKJ0ehTyFmwE (for your information i use a cooling board with 3 fan, always at max speed, and i clean it often).

    EDIT : I have an error with the intel driver, it say "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer".
    Last edited by biggs223; 12 Jun 2014 at 23:41.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    In this case you should run the Intel Driver Update Utility.
      My Computer


  5. Posts : 3
    windows 7 home premium x64
    Thread Starter
       #5

    It suggest the same driver that you suggested. Still not working. But yesterday i was able to play for a relatively long time.
    Maybe it was Java after all. I will inform you if it crashes again.

    http://speccy.piriform.com/results/P...z21FfUvAZKJOCi : temperature after playing a bit of minecraft.
    Last edited by biggs223; 13 Jun 2014 at 06:54.
      My Computer


 

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