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Windows 7: Windows 7 Explorer Multiple Crashes

29 Oct 2009   #1
markbyrn

Windows 7
 
 
Windows 7 Explorer Multiple Crashes

I got a sudden rash of Windows Explorer crashes - anything from trying to open a folder or trying to run a program from the Start Menu. A shutdown/restart appeared to resolve the issue for now but from reading another forum, it appears I'm not alone with respect to the type of crash and the faulting module that's involved - SHELL32.dll. Full scan for virus, spyware, malware showed no issues. Any advice?

Here's the info from the event log:

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: SHELL32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be054
Exception code: 0xc0000005
Fault offset: 0x000000000010e14a
Faulting process id: 0xbf4
Faulting application start time: 0x01ca58c33b4367b4
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\SHELL32.dll


My System SpecsSystem Spec
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29 Oct 2009   #2
sphericalpuma

Windows 7 Home Premium 64 bit
 
 

Had the same problem. Started this thread: https://www.sevenforums.com/crashes-d...esponding.html

It'll tell you what to prepare so that someone on these forums can analyze it for you
My System SpecsSystem Spec
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 Windows 7 Explorer Multiple Crashes




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