BSOD possibly tied to event for wmiprvse.exe


  1. Posts : 2
    Windows 7 Home 64
       #1

    BSOD possibly tied to event for wmiprvse.exe


    I have started receiving multiple BSOD per day at what seems to be random times. When I look at the Windows Event Viewer I see the error below for wmiprvse.exe occurring at the same time as the BSOD. Most recently the BSOD occurred while exiting the REX add-on for Flight Simulator X (FSX). However, several times I have come back to my computer after leaving it on overnight to find the system has rebooted and the error below is in the event log. This occurred at a time when neither REX or FSX were running.

    As another thought... this might be tied to a fairly recent installation of two SSD disk drives. I cloned my system onto one of them rather than doing a complete reinstall of Windows. That's the only hardware change recently.

    So I would really appreciate any help in trying to figure this out. I have attached a zip file from DM Log Collector.

    Let me know if additional information is required.

    Thanks in advance....

    mm

    Log Name: Application
    Source: Application Error
    Date: 6/11/2014 4:46:35 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: mmosier1-pc7
    Description:
    Faulting application name: wmiprvse.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d42
    Faulting module name: KPDui64.dll, version: 5.3.0.42, time stamp: 0x4666b217
    Exception code: 0xc000000d
    Fault offset: 0x000000000000e805
    Faulting process id: 0x23c0
    Faulting application start time: 0x01cf85b618dec3a2
    Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe
    Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\KPDui64.dll (Note: I verified this DLL DOES exist in my system.)
    Report Id: 7989b477-f1a9-11e3-97bc-00241d23f0ca
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-11T20:46:35.000000000Z" />
    <EventRecordID>315486</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mmosier1-pc7</Computer>
    <Security />
    </System>
    <EventData>
    <Data>wmiprvse.exe</Data>
    <Data>6.1.7601.17514</Data>
    <Data>4ce79d42</Data>
    <Data>KPDui64.dll</Data>
    <Data>5.3.0.42</Data>
    <Data>4666b217</Data>
    <Data>c000000d</Data>
    <Data>000000000000e805</Data>
    <Data>23c0</Data>
    <Data>01cf85b618dec3a2</Data>
    <Data>C:\Windows\system32\wbem\wmiprvse.exe</Data>
    <Data>C:\Windows\system32\spool\DRIVERS\x64\3\KPDui64.dll</Data>
    <Data>7989b477-f1a9-11e3-97bc-00241d23f0ca</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Hi there,

    There's only one dump file in there.

    Looks like your Mozy backup is causing this,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\mozy.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mozy.sys
    *** ERROR: Module load completed but symbols could not be loaded for mozy.sys
    Probably caused by : mozy.sys ( mozy+fd74 )
    Driver Reference Table - mozy.sys

    You can see if there is an update or uninstall it for the time being.
      My Computer


  3. Posts : 2
    Windows 7 Home 64
    Thread Starter
       #3

    derekimo said:
    Hi there,

    There's only one dump file in there.

    Looks like your Mozy backup is causing this,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\mozy.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mozy.sys
    *** ERROR: Module load completed but symbols could not be loaded for mozy.sys
    Probably caused by : mozy.sys ( mozy+fd74 )
    Driver Reference Table - mozy.sys

    You can see if there is an update or uninstall it for the time being.
    Thanks, I will check out Mozy.
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    You're welcome, keep us posted.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:41.
Find Us