Machine reboots while under load, dump files included


  1. Posts : 4
    Windows 7 64bit
       #1

    Machine reboots while under load, dump files included


    Please see attached dumb files (zip), I have ran disk check and repair, checked Lenovo for driver updates and ran all, machine is an engineering laptop i7 - 8GB RAM. Swapped RAM and if the hard drive is placed in a similar machine it will eventually do the same thing. Also ran Lenovo hardware test and it came back clean.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Hi ahamaduhhs,

    We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
      My Computer


  3. Posts : 4
    Windows 7 64bit
    Thread Starter
       #3

    Should I use DM Log Collector or the SF Diagnostic Tool
    Boozad said:
    Hi ahamaduhhs,

    We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    The DM Log Collector.
      My Computer


  5. Posts : 4
    Windows 7 64bit
    Thread Starter
       #5

    Please see attached zip
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    OK, the first thing shows up is your D-Link network adapter driver is very old and needs updating.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {a, 2, 0, fffff800032e8eb7}
    
    *** WARNING: Unable to verify timestamp for DUBE100B.sys
    *** ERROR: Module load completed but symbols could not be loaded for DUBE100B.sys
    Probably caused by : DUBE100B.sys ( DUBE100B+23e4 )
    
    Followup: MachineOwner
    Code:
    6: kd> lmvm DUBE100B
    start             end                 module name
    fffff880`0a5e5000 fffff880`0a5f8000   DUBE100B T (no symbols)           
        Loaded symbol image file: DUBE100B.sys
        Image path: \SystemRoot\system32\DRIVERS\DUBE100B.sys
        Image name: DUBE100B.sys
        Timestamp:        Wed Apr 04 09:27:34 2007 (46136176)
        CheckSum:         00012F9B
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the driver from here.

    Your Intel Gigabit driver is also causing problems.

    Code:
    6: kd> lmvm e1c62x64
    start             end                 module name
    fffff880`074e6000 fffff880`07562000   e1c62x64 T (no symbols)           
        Loaded symbol image file: e1c62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
        Image name: e1c62x64.sys
        Timestamp:        Thu Feb 13 20:29:30 2014 (52FD2B2A)
        CheckSum:         0008841E
        ImageSize:        0007C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Check for updated drivers here.

    Lastly VirtualBox is causing problems. Check for updates here.

    Code:
    fffff880`0594b000 fffff880`05973000   VBoxNetFlt T (no symbols)           
        Loaded symbol image file: VBoxNetFlt.sys
        Image path: \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
        Image name: VBoxNetFlt.sys
        Timestamp:        Fri Sep 06 13:25:36 2013 (5229C9C0)
        CheckSum:         00032056
        ImageSize:        00028000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  7. Posts : 4
    Windows 7 64bit
    Thread Starter
       #7

    Wow thank you for your prompt response!
    How were you able to quickly tell which drivers are causing the issues?
    Boozad said:
    OK, the first thing shows up is your D-Link network adapter driver is very old and needs updating.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {a, 2, 0, fffff800032e8eb7}
    
    *** WARNING: Unable to verify timestamp for DUBE100B.sys
    *** ERROR: Module load completed but symbols could not be loaded for DUBE100B.sys
    Probably caused by : DUBE100B.sys ( DUBE100B+23e4 )
    
    Followup: MachineOwner
    Code:
    6: kd> lmvm DUBE100B
    start             end                 module name
    fffff880`0a5e5000 fffff880`0a5f8000   DUBE100B T (no symbols)           
        Loaded symbol image file: DUBE100B.sys
        Image path: \SystemRoot\system32\DRIVERS\DUBE100B.sys
        Image name: DUBE100B.sys
        Timestamp:        Wed Apr 04 09:27:34 2007 (46136176)
        CheckSum:         00012F9B
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the driver from here.

    Your Intel Gigabit driver is also causing problems.

    Code:
    6: kd> lmvm e1c62x64
    start             end                 module name
    fffff880`074e6000 fffff880`07562000   e1c62x64 T (no symbols)           
        Loaded symbol image file: e1c62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
        Image name: e1c62x64.sys
        Timestamp:        Thu Feb 13 20:29:30 2014 (52FD2B2A)
        CheckSum:         0008841E
        ImageSize:        0007C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Check for updated drivers here.

    Lastly VirtualBox is causing problems. Check for updates here.

    Code:
    fffff880`0594b000 fffff880`05973000   VBoxNetFlt T (no symbols)           
        Loaded symbol image file: VBoxNetFlt.sys
        Image path: \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
        Image name: VBoxNetFlt.sys
        Timestamp:        Fri Sep 06 13:25:36 2013 (5229C9C0)
        CheckSum:         00032056
        ImageSize:        00028000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    ahmaduhhs said:
    Wow thank you for your prompt response!
    You're welcome. :)

    ahmaduhhs said:
    How were you able to quickly tell which drivers are causing the issues?
    They show up in the dump files. Identifying them came with the help of a few friends and a man named John Carrona.

    Be sure to let us know how you get on.
      My Computer


 

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