Laptop has frequent freezes, BSODs, sudden reboots - apparently random

Iphi · 17 Jun 2014

Yes, I did reboot into windows. Upon rebooting though, it actually performed the chkdsk, in a very short time now. I've done as you asked and sfc /scannow is running in an elevated command prompt.

Iphi · 17 Jun 2014

The sfc command has finished running, the only result is a line saying no errors were found.

Boozad · 17 Jun 2014

Well at least that's good news. We need to get your dump files saved though, I'll look further into it.

Iphi · 17 Jun 2014

Thanks. I'll leave all of this behind for tonight but I'll get back to it tomorrow.

Boozad · 17 Jun 2014

Did you run SeaTools?

Iphi · 17 Jun 2014

I did not. Did I miss something from the report BSOD error how-to thread? I'll take a better look.

--

On the other hand I found a minidump file from the 11th of June in my Windows.old directory. I did a system re-installation when I first had my issues so that's why there's a C:\Windows.old; but inside of it, I found a minidump file (MEMORY.DMP). Because I had had the same problems as I have now, I copied it and used DM log collector on it, here's the result in an attached file ->

Boozad · 17 Jun 2014

Try this too

Dump Files - Configure Windows to Create on BSOD

Iphi · 19 Jun 2014

Yes, I tried all of these methods to configure my windows to create a small memory dump on BSOD.

I have a SF Diagnostic tool ZIP file with a MEMORY.DMP file inside now. It's very large, though (131 megabytes). How should I attach it?

Iphi · 27 Jun 2014

Hi,

I'm "bumping" this, sorry about it. My problems persist.
Main difference since last time: my PC has started generating minidump files on BSOD (still not on the "graphic" crash, when I have to hard reboot, but I have had two BSODs this morning). So here goes in attached files.

Can you help me?

Iphi

Boozad · 27 Jun 2014

Your Intel Graphics driver is being flagged.

Code:

fffff880`0b3afb18  fffff880`068caf38Unable to load image igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xc9f38

Check for updates at the Intel Download Center here.

Code:

2: kd> lmvm igdkmd64
start             end                 module name
fffff880`06801000 fffff880`06c21000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed Nov 13 15:26:34 2013 (52839A2A)
    CheckSum:         00413411
    ImageSize:        00420000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

Report back with the results.