BSOD Playing Browser games

  1. Posts : 6
    Windows 7 Home Premium 64bit SP1

    BSOD Playing Browser games

    I've gotten the BSOD about 5 times in the last week, 4 out of 5 times while playing browser games. No recent hardware changes. I'm not terribly computer savvy, so I was hoping you guys could help me out.

    See the attached .zip.

    OS: Windows 7 Home Premium 64-bit
    Model: HP Pavillion g6 notebook PC
    BIOS: InsydeH2O Version 03.61.01F.37
    Processor: Intel(R) Core(TM) i5-2430M CPU @2.40GHz (4 CPUs), ~2.4GHz
    Memory: 4GB

    Not sure what other information I need to provide...please advise.

      My Computer

  2. Posts : 17,322
    Win 10 Pro x64

    Hi There,

    It looks like it's your video driver,

    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    It's a few years old,

    Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Fri Apr 15 11:08:20 2011 (4DA88994)
        CheckSum:         00BA97E5
        ImageSize:        00BA9620
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You can let HP detect your computer here,

    HP Drivers and Downloads for Printers, Scanners and More | HP ® Support

    And see if it finds a newer driver, or if you can give me the rest of your model number after the G6 I can try and find you the driver.
      My Computer

  3. Posts : 6
    Windows 7 Home Premium 64bit SP1
    Thread Starter

    Model number is g6-1C57dx (A4A93UA#ABA).

    I tried manually searching for an updated video driver and I'm not sure which one to download. Again, I'm pretty amateurish when it comes to computers.

    Thanks so much for the help!
      My Computer

  4. Posts : 17,322
    Win 10 Pro x64
      My Computer

  5. Posts : 6
    Windows 7 Home Premium 64bit SP1
    Thread Starter

    Worked like a charm. Thanks!
      My Computer

  6. Posts : 17,322
    Win 10 Pro x64

    You're welcome, glad to hear it. :)
      My Computer


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