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Windows 7: BSOD Playing Browser games

16 Jun 2014   #1
stniaSxuaeG

Windows 7 Home Premium 64bit SP1
 
 
BSOD Playing Browser games

I've gotten the BSOD about 5 times in the last week, 4 out of 5 times while playing browser games. No recent hardware changes. I'm not terribly computer savvy, so I was hoping you guys could help me out.

See the attached .zip.

OS: Windows 7 Home Premium 64-bit
Model: HP Pavillion g6 notebook PC
BIOS: InsydeH2O Version 03.61.01F.37
Processor: Intel(R) Core(TM) i5-2430M CPU @2.40GHz (4 CPUs), ~2.4GHz
Memory: 4GB

Not sure what other information I need to provide...please advise.

Thanks!


My System SpecsSystem Spec
.
16 Jun 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Hi There,

It looks like it's your video driver,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xb5cda
It's a few years old,

Code:
Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Fri Apr 15 11:08:20 2011 (4DA88994)
    CheckSum:         00BA97E5
    ImageSize:        00BA9620
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can let HP detect your computer here,

HP Drivers and Downloads for Printers, Scanners and More | HP ® Support

And see if it finds a newer driver, or if you can give me the rest of your model number after the G6 I can try and find you the driver.
My System SpecsSystem Spec
16 Jun 2014   #3
stniaSxuaeG

Windows 7 Home Premium 64bit SP1
 
 

Model number is g6-1C57dx (A4A93UA#ABA).

I tried manually searching for an updated video driver and I'm not sure which one to download. Again, I'm pretty amateurish when it comes to computers.

Thanks so much for the help!
My System SpecsSystem Spec
.

16 Jun 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

My System SpecsSystem Spec
17 Jun 2014   #5
stniaSxuaeG

Windows 7 Home Premium 64bit SP1
 
 

Worked like a charm. Thanks!
My System SpecsSystem Spec
17 Jun 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

You're welcome, glad to hear it. :)
My System SpecsSystem Spec
Reply

 BSOD Playing Browser games




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