IRQL Not less or equal - Kernel-Power ID-41 while playing games


  1. Posts : 2
    Windows 7 64bit
       #1

    IRQL Not less or equal - Kernel-Power ID-41 while playing games


    Hello

    I am getting IRQL Not less or equal quite semi-often, they are all listed as Kernel-Power ID: 41 in the event log. Most often these happen when playing games.

    I should note that my Windows 7 64bit is in Finnish.

    Also, the event log attaches this message:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2014-06-10T11:28:43.480438300Z" />

    <EventRecordID>6440432</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>Omistaja-PC</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">10</Data>

    <Data Name="BugcheckParameter1">0x1f81fa90</Data>

    <Data Name="BugcheckParameter2">0xf</Data>

    <Data Name="BugcheckParameter3">0x1</Data>

    <Data Name="BugcheckParameter4">0xfffff80003225b07</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    </EventData>


    </Event>




    And here is the zip from that gathering program.
      My Computer


  2. Posts : 81
    Windows 7 Ultimate X64
       #2

    Hello, and welcome to SevenForums!

    The BSOD is caused by your AMD Graphics driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80079fc028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b40e2000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000a9000135, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff8000304c000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02f6ca88 fffff800`03015a3b : 00000000`00000124 00000000`00000000 fffffa80`079fc028 00000000`b40e2000 : nt+0x7cc40
    fffff880`02f6ca90 00000000`00000124 : 00000000`00000000 fffffa80`079fc028 00000000`b40e2000 00000000`a9000135 : hal+0x12a3b
    fffff880`02f6ca98 00000000`00000000 : fffffa80`079fc028 00000000`b40e2000 00000000`a9000135 fffffa80`07e1c4c0 : 0x124
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------
    I see that your AMD drivers are outdated:

    Code:
    amdide       amdide                 amdide                 Kernel        Manual     Stopped    OK         FALSE       FALSE        0          4096      0      14.7.2009 2:19:49      C:\Windows\system32\drivers\amdide.sys           4096
    AmdK8        AMD K8 Processor Drive AMD K8 Processor Drive Kernel        Manual     Stopped    OK         FALSE       FALSE        28672     16384     0      14.7.2009 2:19:25      C:\Windows\system32\drivers\amdk8.sys            8192
    AmdPPM       AMD-suoritinohjain     AMD-suoritinohjain     Kernel        Manual     Running    OK         TRUE        FALSE        28672     12288     0      14.7.2009 2:19:25      C:\Windows\system32\DRIVERS\amdppm.sys           4096  
    amdsata      amdsata                amdsata                Kernel        Manual     Stopped    OK         FALSE       FALSE        0          90112     0      19.3.2010 2:45:17      C:\Windows\system32\drivers\amdsata.sys          4096
    amdsbs       amdsbs                 amdsbs                 Kernel        Manual     Stopped    OK         FALSE       FALSE        0          172032    0      20.3.2009 20:36:03     C:\Windows\system32\drivers\amdsbs.sys           4096
    amdxata      amdxata                amdxata                Kernel        Boot       Running    OK         TRUE        FALSE        8192      8192      0      19.3.2010 18:18:18     C:\Windows\system32\drivers\amdxata.sys          4096
    AtiPcie      AMD PCI Express (3GIO) AMD PCI Express (3GIO) Kernel        Boot       Running    OK         TRUE        FALSE        4096      4096      0      5.5.2009 18:00:22      C:\Windows\system32\DRIVERS\AtiPcie.sys          4096
    Please update the drivers from the AMD Website

    Best of luck,

    PeregrineX
      My Computer


  3. Posts : 2
    Windows 7 64bit
    Thread Starter
       #3

    Hey, thank you for quick answer.

    However, I do not use AMD Graphics card, but GeForce GTX 760.
    How should I try to fix these drivers, then?
      My Computer


  4. Posts : 81
    Windows 7 Ultimate X64
       #4

    Memmorath said:
    Hey, thank you for quick answer.

    However, I do not use AMD Graphics card, but GeForce GTX 760.
    How should I try to fix these drivers, then?
    Yes, I see that now, but you have an AMD CPU.

    I will have a look at this in a bit, I have to go to the pool right now.
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #5

    CPU-Z needs updating or removing.

    Code:
    0: kd> lmvlm cpuz136_x64
    start             end                 module name
    fffff880`139a8000 fffff880`139b1000   cpuz136_x64 T (no symbols)           
        Loaded symbol image file: cpuz136_x64.sys
        Image path: \??\C:\Windows\TEMP\cpuz136\cpuz136_x64.sys
        Image name: cpuz136_x64.sys
        Timestamp:        Sat Oct 27 18:24:41 2012 (508C18D9)
        CheckSum:         0000F097
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Logitech camera driver is also old.

    Code:
    2: kd> lmvm lvrs64
    start             end                 module name
    fffff880`0952b000 fffff880`0957ea80   lvrs64   T (no symbols)           
        Loaded symbol image file: lvrs64.sys
        Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
        Image name: lvrs64.sys
        Timestamp:        Wed Jan 18 06:40:36 2012 (4F166964)
        CheckSum:         00061E9E
        ImageSize:        00053A80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Check for updates here.

    Run chkdsk to check your HDD. Disk Check

    Download and run SeaTools. SeaTools for DOS and Windows - How to Use

    Download and run MemTest86+ to test your RAM.
    [/note]Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here.[/url]

    Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

    Run Furmark to stress test you GPU. Video Card - Stress Test with Furmark

    Uninstall DaemonTools, a known cause of BSODs.

    1. Uninstall DaemonTools.
    2. Download the SPTD standalone installer and follow these steps:
    3. Double click the executable to open it
    4. Click the button shown below



    If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
    Last edited by Boozad; 17 Jun 2014 at 15:39.
      My Computer


  6. Posts : 81
    Windows 7 Ultimate X64
       #6

    Ok, your NVidia driver seems to be causing the issue here:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 000000001f7ffe80, memory referenced
    Arg2: 000000000000000f, IRQL
    Arg3: 0000000000000001, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003809b07, address which referenced memory
    
    Debugging Details:
    ------------------
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff80003207000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  525da526
    
    WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     000000001f7ffe80 
    
    CURRENT_IRQL:  0
    
    FAULTING_IP: 
    hal+1db07
    fffff800`03809b07 8902            mov     dword ptr [rdx],eax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    LAST_CONTROL_TRANSFER:  from fffff8000327c169 to fffff8000327cbc0
    
    STACK_TEXT:  
    fffff880`0c9eb268 fffff800`0327c169 : 00000000`0000000a 00000000`1f7ffe80 00000000`0000000f 00000000`00000001 : nt+0x75bc0
    fffff880`0c9eb270 00000000`0000000a : 00000000`1f7ffe80 00000000`0000000f 00000000`00000001 fffff800`03809b07 : nt+0x75169
    fffff880`0c9eb278 00000000`1f7ffe80 : 00000000`0000000f 00000000`00000001 fffff800`03809b07 fffff880`113cc8d6 : 0xa
    fffff880`0c9eb280 00000000`0000000f : 00000000`00000001 fffff800`03809b07 fffff880`113cc8d6 00000000`bf800000 : 0x1f7ffe80
    fffff880`0c9eb288 00000000`00000001 : fffff800`03809b07 fffff880`113cc8d6 00000000`bf800000 00000000`00000000 : 0xf
    fffff880`0c9eb290 fffff800`03809b07 : fffff880`113cc8d6 00000000`bf800000 00000000`00000000 00000000`00000000 : 0x1
    fffff880`0c9eb298 fffff880`113cc8d6 : 00000000`bf800000 00000000`00000000 00000000`00000000 00000000`00000000 : hal+0x1db07
    fffff880`0c9eb2a0 00000000`bf800000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0x1a18d6
    fffff880`0c9eb2a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xbf800000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+1a18d6
    fffff880`113cc8d6 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  nvlddmkm+1a18d6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------
    I see your NVidia drivers are mostly up-to-date. In that case you can try reinstalling those drivers.

    Best of luck,

    PeregrineX
      My Computer


 

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