ntoskrnl.exe BSOD Randomly every few days

Broken Hyoid · 27 Jun 2014

Hi, The BSODs were on going so I re installed Windows today. So far so good, no BSODs, installed the required drivers which you advised. Will not do any windows updates for a couple days until I am sure that there is no BSODs happening, after which I will install them 10-15 at a time. You said once the updates are done, I should make a system image, however making a system restore point is much more convenient for me therefore I was wondering if system restore point also saves my drivers.

Thanks.

essenbe · 27 Jun 2014

No, do the Windows updates now. Just do a few at a time, the way I suggested. Also, a restore point will be overwritten and will not be able to reinstall the OS to that point. If you do a system image after drivers and updates have been installed, you should not ever have to do another clean install again. You can restore the image and back to that point without reinstalling Windows. Backup Complete Computer - Create an Image Backup

Broken Hyoid · 27 Jun 2014

Hi, The PC just did a BSOD. I just had re installed windows, and just the GPU, Chipset, Audio, and the driver for my wireless dongle and microsoft security essentials(SATA, USB3 and LAN drivers were excluded from the installation process). So I assume this is a hardware issue but amn't sure, unless it is caused by one of those drivers. Also windows automatically installed 3 updates by itself, even though I had set it to not update unless I tell it to. Here are the 3 updates it installed by itself:

A thing I did notice different with the BSOD was that the Locale ID is now different(6153) whereas all the ones before were the same(all were 1057 Locale ID before Windows Reinstall). Would appreciate any help now.

Attached is the minidump file for the new BSOD. This was the only BSOD that occured since I reinstalled windows. The BSOD occured during a YouTube video(I had a 10hr loop video running, as I had alot of BSODs watching youtube videos before and thus thought this was a good way to test the integrity of the new install)

FShiwani · 27 Jun 2014

I read online that some BSOD dump files can indicate a bus error therefore determining the motherboard as the cause.

essenbe · 27 Jun 2014

Well, Ihaven't looked at the dump files yet, but you need to install the sata drivers, and if you don't install USB 3 drivers, disable all USB 3.0 ports in BIOS and do not use them.

essenbe · 27 Jun 2014

Run all the Windows updates except for your graphics card. Instead of all at one time, break them up a little and install a few at a time, it's just easier that way. If you still get BSODs, it has to be a bad motherboard or a bad CPU. We have tested every other component in the system. Set your BIOS to optimized defaults (F5 usually), set the sata controller to what it is now (usually AHCI by default on Asus boards), set your Ram frequency, timings and voltage to Manufacturer's specs, save and exit. Then run all of the Windows updates until there are no more. If you have done as I asked before, The only things not tested were the Motherboard and PSU. The PSU is showing good voltages, so I highly doubt it is that. The CPU was tested under stress, but you say your BSODs are not while under stress, but at low usage.

I would also like you to run your hard drive manufacturers diagnostic test for DOS again, both the short and long test.

Boozad · 28 Jun 2014

Right, I may be stretching with this one but in the outside possibility of it being a corrupted driver let's look at the Windows installation itself, just to rule it out. As this is a new build and has been been getting BSODs from the beginning I'd like to rule out a corrupt copy of the media. What copy of the Windows media do you actually have? Is it a DVD?

essenbe · 28 Jun 2014

Also, what part of the world are you in and where did you buy the Windows 7 from?. Just like Boozad, I am questioning the OS disk and where you bought it?

Broken Hyoid · 28 Jun 2014

essenbe said:

Also, what part of the world are you in and where did you buy the Windows 7 from?. Just like Boozad, I am questioning the OS disk and where you bought it?

Hi, I don't think the media is corrupted as my first windows install when I built the PC was from a Bootable USB drive, whereas this reinstall I did with the Windows 7 CD that I got from amazon UK. I have reinstalled windows once again this time with no drivers except for my wireless dongle drivers(the BSODs occured before I had used this driver so I assume is not the cause). If I get a BSOD now we can pretty much confirm it is a hard ware issue.(unless the very unlikely event that both the installation media were corrupt)

essenbe · 28 Jun 2014

Do, I understand correctly, that you have installed no drivers, only the Windows updates? If that is true Show me a screenshot of Device manager, please. Expand disk drives, ATA YDE.ATAPI Controllers an Network Adapters as well as any other items with a Yellow Triangle on it. I'm sure there will be one for USB 3.0.

When you bought your Windows from Amazon UK, was it sold by and shipped by Amazon or one of their vendors?

If I am correct in the above, there is little doubt that it is hardware if you get a BSOD. As long as you have checked for Windows updates and installed every one of them until there are no more, including SP1.