ntoskrnl.exe BSOD Randomly every few days

Broken Hyoid · 30 Jun 2014

Okay so something new happened today. I had left the PC on all night to see if it BSODs(a 24hr youtube video was running). I woke up to a black screen, and the PC wasnt responding, I had to use the reset button. Upon coming back to the desktop I did not get the usual ''Windows Has Recovered From An Unexpected Error'' message so I went to look for the minidump files of a BSOD. I couldn't find any, therefore I assumed no BSOD occured and there was just a bug. However while looking for the minidump files I stumbled upon a folder called ''Live Kernel Reports'' and in it a file named 'WD-20140630-0556.dmp' which had been created just 3hours after I had gone to sleep. I did a bit of googling and since it may be relevant I decided to upload it attached with this, but I do not know if this has anything to do with previous BSODs or is just a random thing.

Just a reminder: The PC is currently a vanilla reinstall using a digital river download, with the replacement HDD, and no drivers except my GPU and Wireless dongle(no mobo drivers). Also all the IMPROTANT windows have been installed(no optional). I have not set the RAM settings as you suggested and will do that next, I was just waiting to see if with a digital river download of the OS and a non corrupt HDD maybe the BSODs go away. My ''classic'' BSOD hasnt happened(0x124 at idle) so I am still optimistic.

essenbe · 30 Jun 2014

please post a screenshot of device manage with display adaptors expanded. Do you have anything like LucidLogix MVP activated? This is the first dump file I have been able to fet since this thread started that actually shows a driver. It is a Video card issue caked a TDR error. It basically means the video driver tried to recover but did bit do so within the allowe tune, so Windows assumed that the video card was dead. This is common in Laptops with switchable graphics. Unless your board has some utility that will switch between the on chip video and the dedicated card, I can only assume, Your drivers crashed and did not recover in the allotted time, or that you have some sort of video card trouble. This requires some explanations from you. What other than the dedicated card do have for video? I would like to see the device manager shot. What in BIOS do you have available for switching graphics? If you don't know, please look closely in bios. I am going to be wanting you to switch drivers from AMD. I want you to use a different version than what you used. I would like you to do some searching on the site and see if you can download just the driver without CCC. But, I would like you to answer those questions before doing anything. Look over this tutorial as that is what you will do for a clean install of drivers. You will have to remove as much of the current driver as possible, which is not easy. Drivers - Clean Left over Files after Uninstalling Just look over it because I would like to see the screenshot and hear your reply first. This is good we got some kind of answer for the first time, but is bad as this is very difficult to resolve and many times means a malfunctioning card.

Code:

VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: fffffa800a268010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88002c19dac, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Broken Hyoid · 30 Jun 2014

Apart from the dedicated graphics card there is just the on chip video, which has never been used. I have never used a different graphics card, or even the on chip video ever with this PC. Always this exact same GPU with the exact same driver software. I do not have any programmes such as LucidLogix MVP installed, and never did. I will go into the BIOS now and check for settings for switchable graphics.

Broken Hyoid · 30 Jun 2014

These are the only settings I found within my BIOS regarding the use of GPU/on board.

essenbe · 30 Jun 2014

OK, I'm trying to figure this out with you. Please go back to BIOS and the first entry on that screen you showed said primary video controller, highlight that and show me the options you have.

Broken Hyoid · 30 Jun 2014

Here you go

essenbe · 30 Jun 2014

OK, I guess for now, just leave it on auto, if that is the default. See if you can download a previous version of your graphics card driver, without installing CCC if possible. If you can't find only the graphics driver, download the driver and select custom install after you have cleaned all the drivers out. if you have the option, install only the graphics driver and not CCC.

Broken Hyoid · 30 Jun 2014

Another BSOD just happened, this time just like usual. First time it has happened since replacing the hard drive and installing a clean river digital download version of windows, so we can cross out the hard drive(original one was corrupt so I am RMAing that anyway) and cracked OS from causes of the BSOD.

Edit: Added dump file of the bsod

essenbe · 30 Jun 2014

Same as usual.

essenbe · 30 Jun 2014

I would hang on about the OS. I am trying to get more info. But, I have bought several dozen Windows 7 OS and never had one that the key was not a sticker inside the sealed DVD cover.