ntoskrnl.exe BSOD Randomly every few days

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  1. Posts : 26,772
    Windows 11 Pro

    I just got clarification, I was correct to begin with. RMA it, to the vendor and also tell Amazon that they have a vendor selling illegal OS's.

    Have you activated Windows with that number? if not do so and then please follow this tutorial and post the results here Windows Genuine and Activation Issue Posting Instructions
    Last edited by essenbe; 30 Jun 2014 at 09:24.
      My Computer

  2. Posts : 45
    Windows 7 Home Premium 64bit
    Thread Starter

    essenbe said:
    I just got clarification, I was correct to begin with. RMA it, to the vendor and also tell Amazon that they have a vendor selling illegal OS's.

    Have you activated Windows with that number? if not do so and then please follow this tutorial and post the results here Windows Genuine and Activation Issue Posting Instructions
    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9K424-98WC2-G2HTY
    Windows Product Key Hash: OlFseEvpURs8y5TdfJG7zXgxlXA=
    Windows Product ID: 00359-OEM-8683091-65295
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {BEBE2E85-9CD2-4FC8-807B-869B1BA933C2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BEBE2E85-9CD2-4FC8-807B-869B1BA933C2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G2HTY</PKey><PID>00359-OEM-8683091-65295</PID><PIDType>3</PIDType><SID>S-1-5-21-2632859220-475284793-2046469198</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1801   </Version><SMBIOSVersion major="2" minor="5"/><Date>20131112000000.000000+000</Date></BIOS><HWID>67CE3007018400F2</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-830-965295-02-6153-7601.0000-1812014
    Installation ID: 000883460393466905883043195190901036542836837861752881
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: G2HTY
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 30/06/2014 18:07:53
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:30:2014 14:54
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    OEM Activation 1.0 Data-->
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			111213		APIC1504
      FACP			111213		FACP1504
      HPET			111213		OEMHPET 
      MCFG			111213		OEMMCFG 
      OEMB			111213		OEMB1504
    What do these results mean? Is this a pirated version of windows that an Amazon UK vendor is selling? If so can this be the reason that my PC is BSODing? Also what about the corrupt hard drive? Was that corruption caused by this OS or was that also corrupt to begin with
      My Computer

  3. Posts : 26,772
    Windows 11 Pro

    I've asked one of our experts to look and see. I can't tell. I also can't tell you much about the hard drive other than I seriously doubt any bad results were caused by the DVD you got. There could be some corruption of files on the drive from BSODs, but no damage to the drive itself. I believe that was the problem with the drive. Seatools looks at the drive, not the data.
      My Computer

  4.    #74

    It says its OEM System Builder and not SLP which is how most OS's are cracked. I'd say its legit but Noel may want to look in. Keys may be transmitted separately now by merchants who sell mainly downloads, and they may have simply thrown the wrong disk in as extra.

    I notice that there are several controller options in post #66 screenshot. What's that about Steve? Are the BSOD's all pointing to the display card?
      My Computer

  5. Posts : 26,772
    Windows 11 Pro

    We have only had 1 code other than 0X124 and that was a video TDR error. Those are normally on Laptops with switchable graphics. I was just trying to see if he has something like that in his bios, which it does not appear he has.
      My Computer

  6.    #76

    It may have created a listing for each of those shown on the right side as card options when he installed their driver? Perhaps one of them is stable?

    Was there ever a stable configuration? What driver was installed then?

    If you enable Automatically deliver drivers via Windows Update (Step 3) and Check for Updates, what driver does Win7 want? Are there patches provided?

    Are you running the full CCC bloatware package and have you tried uninstalling it?
      My Computer

  7. Posts : 26,772
    Windows 11 Pro

    Yes, he is running just the display driver, nothing else. Other than the display driver, was installed from AMD, everything else is from WU. As I understand it the WU driver crashed too. I'm doing a lot of assuming here. We have only once been given a code other than 124. We even turned on Driver Verifier and got only 124 codes, no drivers at all. Yet he has passed every hardware test we have, including Furmark, Prime95, Memtest96, seatools failed on one drive, we changed drives and it passed both the short and long test, then we did a plain vavilla install with nothing added except MSE. Yet, he has another card that does not BSOD. But that card was never used in this install. When even DV won't give you a driver, something's wrong.

    The Windows 7, even though it's a system builder license and home Premium, I have never known a retail key given out separate to the DVD. I have bought dozens of them and the key is a sticker inside the DVD cover.
      My Computer

  8.    #78

    A new method is to email the key with a download link, ship a disk only if they pay extra. It does seem strange they wouldn't have included the COA but it might have been vended by mail similarly. Noel can settle that.

    Does the problem happen when running only a Linux Live disk like Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums, first with the HD connected, then with it unplugged? This eliminates the OS and HD.
      My Computer

  9. Posts : 26,772
    Windows 11 Pro

    No, but that's next. That's usually my last resort, and we are just about there.
      My Computer

  10.    #80

    Is SM Bus controller driver and the unidentified hardware still without a driver?

    Has he tried the board chipset yet?

    Can he use the card if the IGFX display adapter proves faulty?
      My Computer

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