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Windows 7: BAD_POOL_HEADER caused by tcpip.sys (no sound anymore)

21 Jun 2014   #21

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

The reason you can't update to Service Pack 1 is because your Windows installation is counterfeit, you have an HP PID on a retail ASUS motherboard.

Validation Code: 0 Cached Online 
Validation Code: N/A, hr = 0xc004f012 
Windows Product Key: *****-*****-V9488-FGM44-2C9T3 
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc= 
Windows Product ID: 00426-OEM-8992662-00010 ----> HP PID 
Windows Product ID Type: 2 Windows License Type: OEM SLP
Counterfeit installations such as yours can contain heavily modified code that causes the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them.

My System SpecsSystem Spec
22 Jun 2014   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

The installation of Windows is counterfeit - with activation forced by a hacker's Activation Exploit.

You need to reformat and reinstall using genuine media and Key
My System SpecsSystem Spec
22 Jun 2014   #23

Windows 7 Ultimate x64

So, I have obtained and activated a genuine key. I am going to be reformatting and will post back if I have any issues. Thanks everyone for your help.
My System SpecsSystem Spec

22 Jun 2014   #24

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Good to hear.
My System SpecsSystem Spec
23 Jun 2014   #25

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Windows has a built-in self defense mechanism that is triggered by activation status. Hopefully the original issue will disappear with a valid key activated.

Good luck.
My System SpecsSystem Spec

 BAD_POOL_HEADER caused by tcpip.sys (no sound anymore)

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