BSOD Doing Random Things, BAD_POOL_HEADER

Talon 50psi · 20 Jun 2014

Getting a seemingly random BAD_POOL_HEADER BSOD. Cannot figure out what I'm doing at the time when I get them every few days, seems to be pretty random. I always seem to be surfing the Internet? This started a few months ago after I had installed a PCIe USB 3.0 card and a PCIe SATA III card onto my old motherboard. Since then, I have changed motherboards and am not using those cards anymore but continue to get the random BSOD. I have also changed display adapters since then (went from an ATI card to an NVIDIA card) but I made sure all ATI and NVIDIA drivers have been removed and did a clean install of the NVIDIA drivers recently and am still getting the BSOD.

Anyways, attached is the DM Log. Thanks in advance for any assistance you can provide.

Talon 50psi · 20 Jun 2014

I ran a chkdsk and it did find some errors and fixed them. I also ran sfc /scannow and it found some errors. I am running it again as we speak. Will update later. EDIT BELOW.

Also, I ran Driver Verifier the other day to see if that could help me out any. I kept blue screening before I got into Windows, but was able to get into Windows in Safe Mode (and disable verifier so I could get back into Windows normally). I haven't tried it again.

EDIT: SFC finished again. Says it found corrupt files but was unable to fix them. I am going to try to boot into a Windows Recovery environment and run it again to see if it can fix the problems without Windows being loaded.

koolkat77 · 21 Jun 2014

Welcome,

Reduce items at start-up:

How to Change, Add, or Remove Startup Programs in Windows 7

Perform a clean boot:

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

wanatw64.sys Tue Apr 12 04:07:10 2005 (425AF50E)
Wan Miniport (ATW) America Online
Driver Reference Table - wanatw64.sys

iirsp.sys Wed Dec 14 03:47:54 2005 (439F418A)
Intel Raid StorPort Driver
Driver Reference Table - iirsp.sys

nfrd960.sys Wed Jun 7 03:11:48 2006 (4485EF94)
IBM ServeRAID Controller Driver
Driver Reference Table - nfrd960.sys

adpu320.sys Wed Feb 28 06:04:15 2007 (45E4C6FF)
Adaptec .NET Ultra320 Driver
Driver Reference Table - adpu320.sys

ezplay.sys Mon Apr 30 16:08:55 2007 (4635C037)

ezplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

adpahci.sys Tue May 1 23:30:09 2007 (46377921)
Adaptec Windows SATA Storport Driver
Driver Reference Table - adpahci.sys

arc.sys Fri May 25 03:27:55 2007 (4656035B)
Adaptec RAID Storport Driver
Driver Reference Table - arc.sys

ckldrv.sys Mon Mar 17 22:46:29 2008 (47DEA065)
CrypKey software
Driver Reference Table - ckldrv.sys

SiSRaid2.sys Thu Sep 25 00:28:20 2008 (48DA86C4)
SiS RAID Stor Miniport Driver
Driver Reference Table - SiSRaid2.sys

sisraid4.sys Thu Oct 2 03:56:04 2008 (48E3F1F4)
SiS AHCI Stor-Miniport Driver
Driver Reference Table - sisraid4.sys

adp94xx.sys Sat Dec 6 05:54:42 2008 (4939BF42)
Adaptec HostRAID SAS Driver
Driver Reference Table - adp94xx.sys

lsi_fc.sys Wed Dec 10 04:46:09 2008 (493EF531)
LSI Logic Fusion-MPT FC Driver (StorPort)
Driver Reference Table - lsi_fc.sys

arcsas.sys Thu Jan 15 01:27:37 2009 (496E3CA9)
Adaptec SAS/SATA-II RAID WS03 Controller
Driver Reference Table - arcsas.sys

ql2300.sys Fri Jan 23 05:05:06 2009 (4978FBA2)
QLogic Miniport Driver for QLA2300 Adapter
Driver Reference Table - ql2300.sys

vsmraid.sys Sat Jan 31 07:18:57 2009 (4983A701)
VIA RAID driver for X86-32
Driver Reference Table - vsmraid.sys

elxstor.sys Wed Feb 4 04:52:11 2009 (4988CA9B)
Storport Miniport Driver for LightPulse HBAs
Driver Reference Table - elxstor.sys

stexstor.sys Wed Feb 18 05:03:36 2009 (499B4248)
Promise SuperTrak EX Series Driver
Driver Reference Table - stexstor.sys

amdsbs.sys Sat Mar 21 00:36:03 2009 (49C3E213)
AMD AHCI Compatible Controller driver
Driver Reference Table - amdsbs.sys

lsi_scsi.sys Fri Apr 17 04:13:50 2009 (49E7AD9E)
LSI SCSI driver
Driver Reference Table - lsi_scsi.sys

lsi_sas.sys Tue May 19 06:20:23 2009 (4A11FB47)
LSI SAS driver
Driver Reference Table - lsi_sas.sys

lsi_sas2.sys Tue May 19 06:31:48 2009 (4A11FDF4)
LSI SAS driver
Driver Reference Table - lsi_sas2.sys

megasas.sys Tue May 19 07:09:46 2009 (4A1206DA)
MEGASAS RAID Controller Driver
Driver Reference Table - megasas.sys

ql40xx.sys Tue May 19 07:18:11 2009 (4A1208D3)
QLogic iSCSI Storport Miniport
Driver Reference Table - ql40xx.sys

MegaSR.sys Tue May 19 07:25:54 2009 (4A120AA2)
LSI MegaRAID Software RAID Driver
Driver Reference Table - MegaSR.sys

PxHlpa64.sys Wed Jun 24 05:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
Driver Reference Table - PxHlpa64.sys

NTIOLib_X64.sys Fri Oct 26 07:46:44 2012 (5089EB84)
MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
Driver Reference Table - NTIOLib_X64.sys

NvStreamKms.sys Wed Apr 30 06:59:44 2014 (53604B00)
nVidia Streaming Kernel service - may cause BSOD in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting
Driver Reference Table - NvStreamKms.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

To perform a clean install of a driver, follow this tutorial:

How to Clean Left Over Driver Files with Driver Sweeper

Uninstall AVG for testing purpose.

Recommended antivirus software for Windows 7 based on stability compared to others:-

Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Scan with Kaspersky TDSSKiller:

Anti-rootkit utility TDSSKiller

ESET online scanner:

Free Online Virus Scanner | ESET

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

How to Repair Windows 7 System Files with System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

How to Run Disk Check in Windows 7

Check for heating issues using Speccy or HWmonitor

Upload a screen shot:

Screenshots and Files - Upload and Post in Seven Forums

Code:

Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sat Jun 21 07:02:32.519 2014 (UTC + 6:00)
System Uptime: 3 days 4:04:16.345
BugCheck 19, {20, fffffa8012b91e90, fffffa8012b91eb0, 4020008}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jun 18 00:13:34.458 2014 (UTC + 6:00)
System Uptime: 2 days 8:56:02.644
BugCheck 19, {20, fffffa8013f68340, fffffa8013f68360, 4020015}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun Jun 15 14:41:58.980 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:32.822
BugCheck C9, {6, 103, fffff9800ac1ce10, 0}
*** WARNING: Unable to verify timestamp for nvoclk64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
Probably caused by : nvoclk64.sys ( nvoclk64+b264 )
BUGCHECK_STR:  0xc9_6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Talon 50psi · 30 Jun 2014

That is a boatload of drivers to try and update, especially when most of that hardware isn't even on my system (which makes driver updates really difficult). Anyways, I used a driver removal tool to get rid of all display drivers on my computer. Reinstalled the correct ones (for about the 4th time). I ran Driver Verifier, got into Windows this time, but then got a blue screen. The DLL was related to a video player I had installed on my computer. I uninstalled that, cleaned up the Startup entries in msconfig and haven't had a blue screen in quite awhile.

Anyways, thanks for your suggestions. Just wanted to let everybody know the problem has been resolved so this thread can be closed.

koolkat77 · 30 Jun 2014

Glad you got it sorted.

Sorry I couldn't be of much help.