BSOD after using the computer for 30-45m.

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  1. Posts : 42
    64bit
    Thread Starter
       #51

    A more detailed issue description:
    Things stop working. I can't open files, or open applications. I can't browse websites, or view online videos. I just experienced the problem, and it stopped functioning (just as usual), and then started functioning again before crashing entirely. Something about a crucial process cancelled.
      My Computer


  2. Posts : 26,825
    Windows 11 Pro
       #52

    Have you run all the Windows updates?
      My Computer


  3. Posts : 26,825
    Windows 11 Pro
       #53

    Could you also tell me what hard drives you have in your computer. Manufacturer and model?
      My Computer


  4. Posts : 26,825
    Windows 11 Pro
       #54

    Would you please check and make sure your computer is set to create small memory dumps Dump Files - Configure Windows to Create on BSOD follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

    The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.
      My Computer


  5. Posts : 42
    64bit
    Thread Starter
       #55

    essenbe said:
    Would you please check and make sure your computer is set to create small memory dumps Dump Files - Configure Windows to Create on BSOD follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

    The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.
    I don't know what harddrives are on my computer.

    Regarding the Minidump, the dump failed. When my computer was freezing, my Skype application crashed due to some I/O error. Just a detail.

    IDE ATA/ATAPI: Gyazo - 068780c027d9802486844fe98258b6aa.png
    Properties - Driver: Gyazo - c9413f7f2bbf39f5b04d7ec60882f7b5.png

    I really appreciate you helping me out with this. :)

    EDIT: Yes, I have ran all the Windows updates.
    Last edited by Tice; 19 Jul 2014 at 08:19.
      My Computer


  6. Posts : 42
    64bit
    Thread Starter
       #56

    In case you missed the notice. *BUMP*
      My Computer


  7. Posts : 26,825
    Windows 11 Pro
       #57

    If you will go to device manager, expand disk drives it should tell you the name and model of your hard drives. Also, if you please, would you post your screenshots here. This will show you how. Screenshots and Files - Upload and Post in Seven Forums . Also, would you check and see if your computer is configured to create Small Memory Dumps. This will tell you how. Use option 1 #6 or option 2 # 2. Just make sure it says Small Memory Dumps and you have a Minidump folder in C:/Windows Dump Files - Configure Windows to Create on BSOD . I apologize, I did miss your last post.
      My Computer


  8. Posts : 42
    64bit
    Thread Starter
       #58

    Attachment 326293

    Attachment 326294

    Attachment 326295

    I have followed your instructions and set it to "Small Memory Dump"", but the memory dump fails during the blue screen and restarts my computer. I do not have a Minidump folder in my C:/ drive.
      My Computer


  9. Posts : 26,825
    Windows 11 Pro
       #59

    Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.
      My Computer


  10. Posts : 42
    64bit
    Thread Starter
       #60

    essenbe said:
    Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.
    I don't know. How do I check?
      My Computer


 
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