Hi,
My computer, Dell optiplex 760 Windows 7 Professional 32-bit, is crashing. The crashes often happen when i'm playing this game, League of legends, but it also crashes at random points while on a social media or gaming websites.
How to fix? Help please.
Last edited by Awkwardmovies12; 21 Jun 2014 at 13:01. Reason: Unnecessary extra details
I used the DM log collector application and everytime it's done collecting the data, it will not let me save the information and quickly jump to a page saying it's already been put in a zipper folder but i can not find the zipped folder.
In this situation you may take the option two of Blue Screen of Death (BSOD) Posting Instructions.
In the middle of 3 crashes in a row, I found the log.
Are you there Arc?
I've taken the liberty of looking at your logs in Arc's absence.
Your Intel Graphics Driver is very old and needs updating.
Look for an updated version here.Code:1: kd> lmvm igdkmd32 start end module name 8da0c000 8df09000 igdkmd32 T (no symbols) Loaded symbol image file: igdkmd32.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys Image name: igdkmd32.sys Timestamp: Wed May 06 19:13:40 2009 (4A01D354) CheckSum: 0048DF97 ImageSize: 004FD000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thanks.
I successfully installed the Graphics driver update.
There is also a Intel Chipset Software Installation Utility (Chipset INF) update available but everytime i try to download that one it tells me "The file that you are trying to download has either been moved, renamed or archived."
The graphics driver update should do it, don't worry about the other one. Do some testing and let us know how it goes.
I will...I'll see how well it holds up. If it doesn't crash for a whole day, then it's fixed
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