Random BSOD just doing normal things, BCCODE 1000007e


  1. Posts : 7
    Windows Home Premium x64bit.
       #1

    Random BSOD just doing normal things, BCCODE 1000007e


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8800F10EDBB
    BCP3: FFFFF88003CE8228
    BCP4: FFFFF88003CE7A80
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\062114-11247-01.dmp
    C:\Users\Abad\AppData\Local\Temp\WER-46004-0.sysdata.xml



    - Random BSOD, beginning to happen daily (re-occurring about 2 times a day after 6-7 hours apart)
    - Just doing normal things, playing games, several tabs, listening to music, etc...
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Hi there,

    These are all video driver related,

    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff8800f10edbb, fffff88003ce8228, fffff88003ce7a80}
    
    Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
    
    Followup: MachineOwner
    ---------
    They are pretty recent,

    Code:
     Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I would try using an older version,

    My Recommendation is to:

    Uninstall your installed latest version of the display driver.


    Then clean up any possible leftover.


    Then install version 13.9 WHQL only.


    Let us know how things go with that driver.
      My Computer


  3. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #3

    This driver does this weird thing, where I start my monitor up and a plain black screen appears, I have to press Ctrl + Alt + Delete to make it produce an image. Can I install driver 14?
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    Sure, you can try that one, you may want to try a couple different ones, that version is usually stable which is why I suggested it.

    I still suggest doing the clean install method following the first two steps in my quoted response above.
      My Computer


  5. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #5

    Seems to be working, its stable as of today, no BSOD today. I'll see over a week and post here again.
      My Computer


  6. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #6

    Crashed recently once more, lasted a week. Collecting another dump file
      My Computer


  7. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #7

    Here is my most recent report.
      My Computer


  8. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #8

    This crash begun to happen yesterday, about 3 times. Don't know why it has come back.
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    Sorry, been a little busy.

    This latest crash is the same driver,

    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff8800f127dbb, fffff88003f8a228, fffff88003f89a80}
    
    Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
    
    Followup: MachineOwner
    Code:
    Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Same version as well, did you try a different driver yet?
      My Computer


  10. Posts : 7
    Windows Home Premium x64bit.
    Thread Starter
       #10

    I did try a different driver, it comes and goes I tried the old driver, its fine. I re-downloaded the new driver following your steps, no BSOD for a whole week. Suddenly, 2 BSOD's in one day. Two days pass, and no BSOD at all... I wonder why though? Its almost like a sickness that goes away and comes back.
      My Computer


 

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