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Windows 7: BSOD after waking up from sleep.

21 Jun 2014   #1
Stannis

Windows 7 64 bit
 
 
BSOD after waking up from sleep.

I have been having a reoccurring issue lately, the problem started shortly after installing both an SSD (Samsung 840 EVO) and a sound card (Asus Xonar DGX). There are times where the computer will wake from sleep correctly, and other times where it will show the BSOD and I will have to restart the computer to log on to Windows. The following is the zip created from the DM Log Collector:

Attachment 322656

Thank you!


My System SpecsSystem Spec
.
21 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Stannis.

Can you uninstall the installed version of the driver to your ASUS Xonar DGX Audio Device and install the Version 7.0.8.1821 (earlier than what you have installed but latest as per the official page) from ASUSTeK Computer Inc. -Support- Drivers and Download Xonar DGX ?

Let us know the situation after doing it. It is important.
___________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff88005d17d91}

*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Probably caused by : cmudaxp.sys ( cmudaxp+2f7d91 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005d17d91, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032f9100
GetUlongFromAddress: unable to read from fffff800032f91c0
 0000000000000000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
cmudaxp+2f7d91
fffff880`05d17d91 488b01          mov     rax,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF8000380DFB0

TRAP_FRAME:  fffff800038071f0 -- (.trap 0xfffff800038071f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000c0000001 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005d17d91 rsp=fffff80003807380 rbp=0000000000000000
 r8=0000000000000000  r9=0000000001cf8dac r10=00000000000000b2
r11=fffffa800ae3a558 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cmudaxp+0x2f7d91:
fffff880`05d17d91 488b01          mov     rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030c1169 to fffff800030c1bc0

STACK_TEXT:  
fffff800`038070a8 fffff800`030c1169 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`038070b0 fffff800`030bfde0 : fffffa80`0c13f348 00000000`00000001 00000000`00000000 fffffa80`0ae33440 : nt!KiBugCheckDispatch+0x69
fffff800`038071f0 fffff880`05d17d91 : 00000000`00000000 fffffa80`0b00aca0 00000000`00000180 00000000`00000000 : nt!KiPageFault+0x260
fffff800`03807380 00000000`00000000 : fffffa80`0b00aca0 00000000`00000180 00000000`00000000 fffffa80`0b00ab80 : cmudaxp+0x2f7d91


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cmudaxp+2f7d91
fffff880`05d17d91 488b01          mov     rax,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  cmudaxp+2f7d91

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cmudaxp

IMAGE_NAME:  cmudaxp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51ec89b4

FAILURE_BUCKET_ID:  X64_0xD1_cmudaxp+2f7d91

BUCKET_ID:  X64_0xD1_cmudaxp+2f7d91

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_cmudaxp+2f7d91

FAILURE_ID_HASH:  {a3a29dfc-eac6-6a08-0369-bcbf00df8243}

Followup: MachineOwner
---------

0: kd> lmvm cmudaxp
start             end                 module name
fffff880`05a20000 fffff880`05d4e000   cmudaxp  T (no symbols)           
    Loaded symbol image file: cmudaxp.sys
    Image path: \SystemRoot\system32\drivers\cmudaxp.sys
    Image name: cmudaxp.sys
    Timestamp:        Mon Jul 22 06:54:04 2013 (51EC89B4)
    CheckSum:         002A3BAA
    ImageSize:        0032E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
22 Jun 2014   #3
Stannis

Windows 7 64 bit
 
 

Hi Arc,

Yes I will do so immediately and see if that fixes the issue. I currently use the UNi Xonar modified drivers for my sound card but will uninstall completely and reinstall the official from Asus. I will keep you updated on the status of my issues, thank you.
My System SpecsSystem Spec
.

25 Jun 2014   #4
Stannis

Windows 7 64 bit
 
 

Update: After a couple of days of NO BSOD I can confirm that using the official Asus drivers for the Xonar DGX have fixed my issues, thank you. I will now mark this thread as solved. Thanks again, Arc.
My System SpecsSystem Spec
26 Jun 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate. :)

Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD after waking up from sleep.




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