BSOD Random points of time 1000007e


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    BSOD Random points of time 1000007e


    I've followed the before-you-post instructions, the file is below.

    As the thread title says, I've had 4 random BSOD's in the past 2 weeks. I've tried googling but my googling isn't the best. So I hope that someone can find the issue here.

    I also did a search of the forum before I posted and found this: Random BSOD just doing normal things, BCCODE 1000007e - which looks to be my issue but I am unsure so to double check, my file as requested is below.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum ChaplinLIVE,

    Reduce items at start-up:

    Perform a clean boot:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\SAM-DESKTOP-24_06_2014_152713_24\062713-29156-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`0321c000 PsLoadedModuleList = 0xfffff800`0345f670
    Debug session time: Thu Jun 27 22:58:31.376 2013 (UTC + 6:00)
    System Uptime: 0 days 10:21:00.261
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ....................
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88005f8deab, fffff8800cdb8678, fffff8800cdb7ed0}
    
    Probably caused by : atikmdag.sys ( atikmdag+6f4eab )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88005f8deab, The address that the exception occurred at
    Arg3: fffff8800cdb8678, Exception Record Address
    Arg4: fffff8800cdb7ed0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    atikmdag+6f4eab
    fffff880`05f8deab 488941c0        mov     qword ptr [rcx-40h],rax
    
    EXCEPTION_RECORD:  fffff8800cdb8678 -- (.exr 0xfffff8800cdb8678)
    ExceptionAddress: fffff88005f8deab (atikmdag+0x00000000006f4eab)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000000000
    Attempt to write to address 0000000000000000
    
    CONTEXT:  fffff8800cdb7ed0 -- (.cxr 0xfffff8800cdb7ed0)
    rax=4000004000182000 rbx=0000000000000000 rcx=0000000000000040
    rdx=fffff8800da00040 rsi=fffff88005b7f901 rdi=fffffa800786b000
    rip=fffff88005f8deab rsp=fffff8800cdb88b0 rbp=fffff8800cdb88d0
     r8=0000000000000000  r9=0000000000004040 r10=fffff8800da00000
    r11=0000000000000000 r12=fffffa8007860000 r13=fffffa80066df000
    r14=0000000000000001 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
    atikmdag+0x6f4eab:
    fffff880`05f8deab 488941c0        mov     qword ptr [rcx-40h],rax ds:002b:00000000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    
    PROCESS_NAME:  csrss.exe
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c9100
    GetUlongFromAddress: unable to read from fffff800034c91c0
     0000000000000000 Nonpaged pool
    
    FOLLOWUP_IP: 
    atikmdag+6f4eab
    fffff880`05f8deab 488941c0        mov     qword ptr [rcx-40h],rax
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from fffffa80066df000 to fffff88005f8deab
    
    STACK_TEXT:  
    fffff880`0cdb88b0 fffffa80`066df000 : fffffa80`07860000 fffff880`05b7f901 fffffa80`0786b000 fffff880`0cdb8900 : atikmdag+0x6f4eab
    fffff880`0cdb88b8 fffffa80`07860000 : fffff880`05b7f901 fffffa80`0786b000 fffff880`0cdb8900 fffff880`058bf9d5 : 0xfffffa80`066df000
    fffff880`0cdb88c0 fffff880`05b7f901 : fffffa80`0786b000 fffff880`0cdb8900 fffff880`058bf9d5 fffffa80`066df6b8 : 0xfffffa80`07860000
    fffff880`0cdb88c8 fffffa80`0786b000 : fffff880`0cdb8900 fffff880`058bf9d5 fffffa80`066df6b8 000000f4`bfef3000 : atikmdag+0x2e6901
    fffff880`0cdb88d0 fffff880`0cdb8900 : fffff880`058bf9d5 fffffa80`066df6b8 000000f4`bfef3000 fffffa80`066df6b8 : 0xfffffa80`0786b000
    fffff880`0cdb88d8 fffff880`058bf9d5 : fffffa80`066df6b8 000000f4`bfef3000 fffffa80`066df6b8 fffffa80`07860000 : 0xfffff880`0cdb8900
    fffff880`0cdb88e0 fffffa80`066df6b8 : 000000f4`bfef3000 fffffa80`066df6b8 fffffa80`07860000 fffff880`0cdb89d0 : atikmdag+0x269d5
    fffff880`0cdb88e8 000000f4`bfef3000 : fffffa80`066df6b8 fffffa80`07860000 fffff880`0cdb89d0 fffff880`058c49a7 : 0xfffffa80`066df6b8
    fffff880`0cdb88f0 fffffa80`066df6b8 : fffffa80`07860000 fffff880`0cdb89d0 fffff880`058c49a7 fffffa80`066df6b8 : 0x000000f4`bfef3000
    fffff880`0cdb88f8 fffffa80`07860000 : fffff880`0cdb89d0 fffff880`058c49a7 fffffa80`066df6b8 00000000`00000015 : 0xfffffa80`066df6b8
    fffff880`0cdb8900 fffff880`0cdb89d0 : fffff880`058c49a7 fffffa80`066df6b8 00000000`00000015 fffffa80`070ce680 : 0xfffffa80`07860000
    fffff880`0cdb8908 fffff880`058c49a7 : fffffa80`066df6b8 00000000`00000015 fffffa80`070ce680 fffff880`058bad44 : 0xfffff880`0cdb89d0
    fffff880`0cdb8910 fffffa80`066df6b8 : 00000000`00000015 fffffa80`070ce680 fffff880`058bad44 000000f4`bfef3000 : atikmdag+0x2b9a7
    fffff880`0cdb8918 00000000`00000015 : fffffa80`070ce680 fffff880`058bad44 000000f4`bfef3000 00000000`00000010 : 0xfffffa80`066df6b8
    fffff880`0cdb8920 fffffa80`070ce680 : fffff880`058bad44 000000f4`bfef3000 00000000`00000010 00000000`00000058 : 0x15
    fffff880`0cdb8928 fffff880`058bad44 : 000000f4`bfef3000 00000000`00000010 00000000`00000058 00000000`f2400000 : 0xfffffa80`070ce680
    fffff880`0cdb8930 000000f4`bfef3000 : 00000000`00000010 00000000`00000058 00000000`f2400000 00000000`00792000 : atikmdag+0x21d44
    fffff880`0cdb8938 00000000`00000010 : 00000000`00000058 00000000`f2400000 00000000`00792000 000000f4`0f565000 : 0x000000f4`bfef3000
    fffff880`0cdb8940 00000000`00000058 : 00000000`f2400000 00000000`00792000 000000f4`0f565000 00000000`ef565000 : 0x10
    fffff880`0cdb8948 00000000`f2400000 : 00000000`00792000 000000f4`0f565000 00000000`ef565000 00000000`00000000 : 0x58
    fffff880`0cdb8950 00000000`00792000 : 000000f4`0f565000 00000000`ef565000 00000000`00000000 000000ff`00000000 : 0xf2400000
    fffff880`0cdb8958 000000f4`0f565000 : 00000000`ef565000 00000000`00000000 000000ff`00000000 00000000`00000003 : 0x792000
    fffff880`0cdb8960 00000000`ef565000 : 00000000`00000000 000000ff`00000000 00000000`00000003 000000ff`02400000 : 0x000000f4`0f565000
    fffff880`0cdb8968 00000000`00000000 : 000000ff`00000000 00000000`00000003 000000ff`02400000 000000ff`02400000 : 0xef565000
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  atikmdag+6f4eab
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50d225df
    
    STACK_COMMAND:  .cxr 0xfffff8800cdb7ed0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+6f4eab
    
    BUCKET_ID:  X64_0x7E_atikmdag+6f4eab
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmdag
    start             end                 module name
    fffff880`05899000 fffff880`063af000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Dec 20 02:38:55 2012 (50D225DF)
        CheckSum:         00AC6529
        ImageSize:        00B16000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Remove Norton for testing purpose. It contributes to BSOD's.

    Recommended antivirus software for Windows 7 based on stability compared to others:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

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    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot:

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

    scmndisp.sys Wed Jan 17 13:48:03 2007 (45ADD4B3)
    Netgear Neutral Wireless Solution
    Driver Reference Table - scmndisp.sys

    jswpslwfx.sys Thu May 15 16:28:50 2008 (482C1062)
    D-Link USB Wireless Adapter Driver
    Driver Reference Table - jswpslwfx.sys

    AppleCharger.sys Mon Jan 10 15:57:29 2011 (4D2AD809)
    GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
    Driver Reference Table - AppleCharger.sys

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

    To perform a clean install of a driver, follow this tutorial:

    Code:
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Debug session time: Tue Jun 24 19:54:49.304 2014 (UTC + 6:00)
    System Uptime: 0 days 2:57:29.538
    BugCheck 1000007E, {ffffffffc0000005, fffff8800f316dbb, fffff880077d7228, fffff880077d6a80}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Debug session time: Fri Jun 20 01:53:49.886 2014 (UTC + 6:00)
    System Uptime: 0 days 9:09:07.119
    BugCheck 1000007E, {ffffffffc0000005, fffff8800f371dbb, fffff88002999228, fffff88002998a80}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Jun 27 22:58:31.376 2013 (UTC + 6:00)
    System Uptime: 0 days 10:21:00.261
    BugCheck 1000007E, {ffffffffc0000005, fffff88005f8deab, fffff8800cdb8678, fffff8800cdb7ed0}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+6f4eab )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
      My Computer


 

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