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#1
crashing while I am sleeping, laptop left running
I leave my Acer 5733Z laptop running most of the time. The past few days, I have been waking up to see that the system crashed during the night. I get the safe mode startup screen when I restart the computer. I don't know what is causing this, although I did run Iobit Advanced System Care 7 the night before this happened. I thought perhaps this was causing it, and ASC 7 had run a driver optimizer routine before. The first night it did this, the next morning my keyboard and trackpad on the mouse were not working. I downloaded a LINUX live CD and booted up with that, keyboard and mouse were both working fine so I am pretty sure it wasn't a hardware failure.
In a support forum I read that I should go into safe mode and start up with the 'last known good configuration' so I did this. It booted up then, but my DVD burner was not working, the door would not open. It had worked under LINUX and in pre-startup obviously, as I was able to run the live CD. And the computer was recognizing it and I could check it's properties, it just wouldn't run and the drawer wouldn't slide out or even unlock. I saw a forum post about restoring to an earlier restore point, did this, didn't fix it. So then I unistalled the DVD driver. Windows found one but it was the wrong make and model that it installed a driver for, and it didn't work. Another forum post said to reinstall the chipset drivers, which I did. While system was shut down, I also removed the DVD drive and reseated it, then turned the system back on.
I got my correct DVD driver back that way, and I thought I was good to go. Then the system started this crashing. So, I used ASC 7 and rolled back it's driver changes, it backs up the driver settings before it optimizes. Still didn't fix the problem. So I came here, hoping someone could help. I followed the instructions about BSOD reporting, downloading one of the recommended programs and running it to get a dump of the various logs and such. I will attach them at the end of this message, and hopefully someone will be able to make some sense of this for me. By the way, I restarted my system at sometime after 1500 hours today, and I found that in the event log at the end. I paged up the event log looking at events from an earlier time but didn't see anything that stuck out to me. So here is the dump file. Thanks