Dell Inspiron shuts down completely in sleep mode


  1. beachmama46
    Posts : 1
    Windows 7 Home Premium 64-bit
       New #1

    Dell Inspiron shuts down completely in sleep mode


    For the past couple of weeks, my PC (desktop) has been shutting down in sleep mode. I get this message when booting back up in the morning:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF8A0001E4648
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002C7825B
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I have attached here a copy of the DM Log Collector file. I'm not incredibly savvy at hardware issues, although I'm decent enough at software. I'm not sure if more information is required or if you can tell from the attached what may be causing the problem, but any advice is appreciated. My PC is about 4 years old, running Windows 7 Home Premium edition.
      My Computer
    Quote Quote

  3. Tobias
    Posts : 138
    Windows 7 Enterprise x64, Windows 8 Enterprise x64
       New #2

    1, Probably caused by the ATI Radeon HD 3200 Graphics driver, update it:
    fffff880`04839000 fffff880`04e4f000 atikmdag Mon Jun 15 04:41:39 2009 (4A35B4E3)

    2, These drivers also needs updating:

    Cisco Systems VPN Client
    fffff880`04328000 fffff880`04354000 dne64x Tue Nov 11 02:01:24 2008 (4918D964)
    fffff880`086a3000 fffff880`08730000 CVPNDRVA Tue Mar 23 20:16:37 2010 (4BA91395)

    Sonic CD/DVD driver (Roxio)
    fffff880`01334000 fffff880`0133fe00 PxHlpa64 Wed Jun 24 01:16:35 2009 (4A416253)

    VIA High Definition Audio
    fffff880`05e13000 fffff880`05fa9000 viahduaa Fri Jul 24 14:23:37 2009 (4A69A7C9)

    Realtek PCIe FE Family Controller
    fffff880`04219000 fffff880`0429e000 Rt64win7 Fri Jun 10 08:33:15 2011(4DF1BAAB)

    CD-ROM Class Filter Driver (iTunes)
    fffff880`0429e000 fffff880`042a4c00 GEARAspiWDM Thu May 03 21:56:17 2012 (4FA2E2E1)

    3, update your BIOS:

    BiosMajorRelease = 8
    BiosMinorRelease = 15
    BiosVendor = Dell Inc.
    BiosVersion = A10
    BiosReleaseDate = 11/12/2009
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron 546
    SystemFamily =
    SystemSKU =
    BaseBoardManufacturer = Dell Inc.
    BaseBoardProduct = 0F896N
    BaseBoardVersion = A03

    4, I also recommend that you replace Norton with Microsoft Security Essentials.
      My Computer
    Quote Quote

 

  Related Discussions
My ACER AX1430-UD30P either restarts of just shuts down only when in sleep mode. When restartring I get the message that Windows has recovered from an unexpected shutdown, and when booting gives me the choices to start in safe mode, etc..... I did run a SFC and Chkdsk and there were no errors. I...
I have a Dell Latitude with windows 7 and an core i5. It shuts down unexpectedly when I close the lid to put it to sleep and when I press the sleep button. This has been happening since monday 11/25/2013 around 5:30 pm. I scanned the whole computer multiple times using Kaspersky 2013 and it didn't...
When I try to put my Dell Inspiron N5110 laptop into sleep mode, the screen goes dark and it looks like it's going to sleep. But the power button stays lit, and the two small outer edge lights on the front display stay lit. I can hear the motor whirring too, and it's clear the laptop is actually...
Hi, I have a Dell XPS M1530 which I installed Windows 7 Professional (SP1) x86 from MSDN. Most times when the laptop is going to sleep from a power management sleep after x minutes, or closing the lid, this happens: - The system appears to hang. There's no hard disk activity and nothing...
PC Shuts Down Completely During Sleep
in BSOD Help and Support

About a year ago I build a home brew dektop PC. I am running Windows 7 Professional, I7 processor, Asus P6T Deluxe Ver. 2 motherboard, 6gb ram. Occasionally, in the past when the the PC would sleep it would not wake up when I pressed the keyboard and had to be restarted instead. Over the last...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 13:43.
Find Us