Different BSOD, trying to ID the issue from dumps.

  1. Posts : 225
    windows 7 professional x32

    Different BSOD, trying to ID the issue from dumps.

    I had a computer that has been crashing and I turn on Driver Verifier to get the correct a dump from what has been causing the problem. Here are a few of the dumps to try and see what has been causing the crashing if you can help.
      My Computer

  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit

    Hi ZMan.

    This time the DV enabled crash dumps are pointing to windriver6
    BugCheck C4, {f6, f3c, fffffa800d95e6c0, fffff88004413985}
    *** WARNING: Unable to verify timestamp for Windrvr6.sys
    *** ERROR: Module load completed but symbols could not be loaded for Windrvr6.sys
    Probably caused by : Windrvr6.sys ( Windrvr6+13985 )
    Followup: MachineOwner
    Which is old enough.
    fffff880`04400000 fffff880`04444000   Windrvr6 T (no symbols)           
        Loaded symbol image file: Windrvr6.sys
        Image path: \SystemRoot\system32\DRIVERS\Windrvr6.sys
        Image name: Windrvr6.sys
        Timestamp:        Wed Sep 02 15:06:17 2009 (4A9E3C91)
        CheckSum:         00048E31
        ImageSize:        00044000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    This page is actually uninatallation instructions for it, but there are two other useful links in the page, about version 11.6 and an option to talk with them. How to Uninstall WinDriver - Jungo Connectivity Ltd

    Decide your way there.

    But as your issue is long term and recurring, do two more things.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Let us know the results.
      My Computer

  3. Posts : 225
    windows 7 professional x32
    Thread Starter

    Thank you very much Arc, I update the drivers.
      My Computer


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