BSOD in various applications.


  1. Posts : 1
    Windows 7 Home Premium 32 bit
       #1

    BSOD in various applications.


    Hi everybody,

    My monitor goes into power save mode while I am in the middle of different applications and somtimes right before it blacks out I get the BSOD. It has been happening more frequently recently. I have uploaded my minidumps and listed the main problem flag I get in the action center. Any insight anyone can give me about this issue would be awesome. Thanks in advance.

    I am really a rookie when it comes to computer issues. But the main error codes i get inside the action center are:

    Description A problem with your video hardware caused Windows to stop working correctly.
    Problem signatureProblem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Extra information about the problem
    BCCode: 117
    BCP1: 868DF0E8
    BCP2: 922475BC
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Last edited by 4Twinkles; 27 Jun 2014 at 21:59. Reason: more info
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\4Twinkles\SF_27-06-2014\062714-23462-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0x8283e000 PsLoadedModuleList = 0x829874d0
    Debug session time: Fri Jun 27 19:45:18.077 2014 (UTC + 6:00)
    System Uptime: 0 days 0:01:04.996
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {87a7c008, 91c30b3c, c0000001, 3}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+fb3c )
    
    Followup: MachineOwner
    ---------
    
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 87a7c008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 91c30b3c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: c0000001, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000003, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmdag+fb3c
    91c30b3c 8bff            mov     edi,edi
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8f521b48 921020ff 00000116 87a7c008 91c30b3c nt!KeBugCheckEx+0x1e
    8f521b6c 920f6ede 91c30b3c c0000001 00000003 dxgkrnl!TdrBugcheckOnTimeout+0x8d
    8f521ba0 920f6b7d 87a7c008 87a7c008 8b9e807e dxgkrnl!DXGADAPTER::PrepareToReset+0xf1
    8f521bbc 9213392c 00000000 00000102 87465008 dxgkrnl!TdrIsRecoveryRequired+0x14e
    8f521c34 9215da7c fffffcfb 00000f35 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    8f521c5c 9215e19d 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    8f521c98 9213a8f0 8f521c90 82874b99 87465008 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    8f521d28 9215f501 87465008 82874b99 87465008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    8f521d3c 9215f5bd 87465008 00000000 873c1538 dxgmms1!VidSchiRun_PriorityTable+0xf
    8f521d50 82a4713d 87465008 c4665ca8 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    8f521d90 828ee559 9215f53e 87465008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmdag+fb3c
    91c30b3c 8bff            mov     edi,edi
    
    SYMBOL_NAME:  atikmdag+fb3c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49f1996c
    
    FAILURE_BUCKET_ID:  0x116_IMAGE_atikmdag.sys
    
    BUCKET_ID:  0x116_IMAGE_atikmdag.sys
    
    Followup: MachineOwner
    ---------
    
    kd> lmvm atikmdag
    start    end        module name
    91c21000 92075000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Apr 24 16:50:20 2009 (49F1996C)
        CheckSum:         00402D61
        ImageSize:        00454000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You need to update your ATI Graphics Driver and see if the problem persists.

    To perform a clean install of a driver, follow this tutorial:

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
      My Computer


 

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