Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BSOD, Unknown errorcode

28 Jun 2014   #1

Windows 7 Ultimate x64
Random BSOD, Unknown errorcode

Hello there,
Recently my computer began randomly turning off - not shutting down, but just cutting the power.
I immediately suspected the Power Supply, as this is a normal symptom for a bad one. At the moment i do not have a spare Power Supply which is powerfull enough for testing my build. - I am working on acquiring one.
I noticed that the red DRAM_LED on the motherboard is lit when the computer is powering off. Therefore i suspected the RAM, but i tried chaning them, which did not help at all.
Yesterday, I ran into a couple of BSOD's instead of just powering off. I most certainly hope that these events is related to the random powering off, then i can get some info regarding the problem.

Attached: ZIP file as wished

Best regards,
Casper Bladt
My System SpecsSystem Spec
28 Jun 2014   #2

Windows 7 Ultimate 64-bit

Hello so i believe it was cause by a driver called "hal.dll".

Most common cause of this error is the boot sequence, have a look in the bios change the boot order and try to boot from the install disk.

I also noticed this in the event log:

  Log Name: System
  Source: hcmon
  Date: 2014-06-28T10:07:53.618
  Event ID: 0
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: CBladt-Desktop
Detected unrecognized USB driver (\Driver\pci).
Try unplugging any usb devices that you have plugged in and try to re-boot.
My System SpecsSystem Spec
28 Jun 2014   #3

Windows 7 Ultimate 64-bit

also i have found this:

Debugging Details:

BUGCHECK_STR:  0x124_GenuineIntel



PROCESS_NAME:  eurotrucks2.ex


ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
euro truck 2 simulator related?
My System SpecsSystem Spec

01 Jul 2014   #4

Windows 7 Ultimate x64

Hi again,
Actually, the problem started after i started playing Eurotruck Simulator 2. I will uninstall it right away.
My System SpecsSystem Spec
01 Jul 2014   #5

Windows 7 Ultimate 64-bit

Well it could be Graphics driver related, do you play any other full screen games?
My System SpecsSystem Spec
01 Jul 2014   #6


Just a little tip for your Harrie, hal.dll is not the cause unless the OS has been corrupted or via virus infection.
That is the Hardware Abstraction Layer that is located within the Kernel (Ntoskrnl.exe), it completes low level routines that require specific hardware information and sends the data via the kernel to the sender, this can be blamed for many reasons mainly due to hardware related operations at the time of the fault.
Its the low layer of code that isolates the Kernel from the hardware by hiding low level hardware interfaces such as I/O interfaces, Interrupt Controllers and multiprocessor communication mechanisms (any functions that are architecture specific or machine dependent)
My System SpecsSystem Spec
01 Jul 2014   #7


This is a strange 0x124...

Error         : Internal timer (Proc 0 Bank 3)
  Status      : 0xbe00000000800400
  Address     : 0x0000380002c87750
  Misc.       : 0x000000000003ffff
You've had 2 Internal Timer errors which I believe are synchronization mechanisms.
You've also had a generic level 2 cache error.

Error         : GCACHEL2_ERR_ERR (Proc 1 Bank 5)
  Status      : 0xbe2000000005110a
  Address     : 0x00000003c8db8300
  Misc.       : 0x000000d082000086
Its even on a completely different processor so a bad CPU doesn't seem as likely, from what you've described it sounds like a bad PSU.

I think at this moment in time we should stress test them all which I don't normally ask.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours

warning   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

warning   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Memtest86 will test your RAM

information   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Try taking out the CMOS battery on the motherboard then placing it back in to ensure no improper settings have been made.

Post back the results.
My System SpecsSystem Spec
02 Jul 2014   #8

Windows 7 Ultimate x64

Hi again,
I tried re-installing the graphics driver. That did not help.

I too believe that the problem is not caused by hal.dll, as the problem existed before and after i formatted my harddrive and reinstalled Windows.

I do not understand why low-level compiling errors would show up due to a faulty PSU, can you explain that?

I have tried stresstesting both my CPU and GPU. The computer powers off 5-15 minutes in the test. I seems it crashes as soon as the CPU gets under load - when it draws some extra power.
I have not tested my RAM, but i have tried replacing them with some functional blocks i had lying around.

I have tried hardresetting my bios, and configure it from scratch. That is actually why i altso formatted the computer - My RAID got cluttered up. -.-

My System SpecsSystem Spec
04 Jul 2014   #9

Windows 7 Ultimate x64

Any other ideas than trying a new PSU?
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
Unknown and Random BSOD
This is a post about my Dad's PC. It's a tower he had some kid build it a couple years ago - it's a 64 bit W7 Home Premium with 8GB of RAM and he's experiencing random BSODs as well as display driver stopped responding and has recovered msgs. About the only other info I have on this is that...
BSOD Help and Support
BSOD not giving me an errorcode or making a dump
Hi, Since I while I have had random blue screens of death, after removing a drive I knew was kinda faulthy, my pc increased in performance and stability, I set my ram to the correct speed, even more stability(I ran memtest86+ no errors). Now I am getting random bsods, it doesn't really matter...
BSOD Help and Support
Unknown and random BSOD
This BSOD occurred in my absence so I don't know how it happened and all that. Here are my SF Diagnostic Tool files.
BSOD Help and Support
BSOD regardless of activity, errorcode 1E and 1D
I have been receiving the BSODs for several weeks, I have reset the video card, memory...etc
BSOD Help and Support
BSOD Errorcode 101
A while ago I had some bluescreens with the errorcode F4 which I could fix by updating the SSD firmware (from 1.3.0 to 1.3.3). But since then, I sometimes have a bluescreen with the errorcode 101. The bluescreens only appear while I'm playing Battlefield 3 or sometimes when I currently play...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:02.
Twitter Facebook