Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD playing BF4 , error 0x3B

29 Jun 2014   #1

Windows 7 Ultimate x64
BSOD playing BF4 , error 0x3B

hi every one

i have formatted my pc and installed windows 7 because a lot of bsod in windows 8

i have bsod when i was playing bf4

so please if any one can help me to know what is the reason of bsod

i upload the minidump files in attachment

my system :

amd phenom II 955

gigabyte ma790xt-ud4p

evga 760 gtx

ram twinmos 1333 8 gb ( 4 gb , 2*2gb )

psu gigabyte odin 585

My System SpecsSystem Spec
29 Jun 2014   #2


BugCheck 3B, {c0000005, fffff880014e2f2c, fffff8800a7f9dc0, 0}
An access violation has occurred which happens when system memory is referenced that the CPU cannot physically address.

Here's what I think has happened...

The access violation occurred at this address which we can see here:

2: kd> ln fffff880014e2f2c
(fffff880`014e2e90)   Ntfs!NtfsCopyReadA+0x9c   |  (fffff880`014e3180)   Ntfs!FindMoveableIndexRoot
Making an educated guess on these undocumented routines it looks like its tried to move data on the disk to a certain location.

Now this is the interesting part, look at the registers...

rax=0000000000000000 rbx=0000000013dc98fe rcx=0000000000000158
rdx=0000000000000000 rsi=fffffa800b8f5d50 rdi=fffff8a00dcb9140
rip=fffff880014e2f2c rsp=fffff8800a7fa7a0 rbp=fffff8800a7fab00
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8007434030
r11=ffbff8a00dcb9010 r12=000000000000013b r13=0000000000000001
r14=fffffa800bda6a60 r15=fffffa800b8f5da0
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
fffff880`014e2f2c 498b4350        mov     rax,qword ptr [r11+50h] ds:002b:ffbff8a0`0dcb9060=????????????????
It's tried to move data from the R11 register, now it looks like a flipped bit which is mainly caused by display drivers.

Therefore I decided to dump the raw stack and see what we could find, what do you know your Nvidia display driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1301a000 fffff880`13c7e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue May 20 00:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It's a recent version which have caused a lot of issues, in fact I'm on 314.22 the most stable driver and I'm getting issues with Nvidia.

I can't recommend any stable versions to be honest but I would try some in late 2013.

Drivers | GeForce
My System SpecsSystem Spec
29 Jun 2014   #3

Windows 7 Ultimate x64

thanks for your help

really am having a lot of issues with nvidia and i am on the latest driver

so i must change the driver version only and it will help ??
My System SpecsSystem Spec


 BSOD playing BF4 , error 0x3B

Thread Tools

Similar help and support threads
Thread Forum
BSOD playing Dota 2 | 0x3B
I uploaded the log from sf diagnostic tools
BSOD Help and Support
BSOD whenever playing games, 0x1E or 0x3B
Hi everyone, So sorry to be just dropping in--I've been lurking since my first laptop (now on third) and I've been able to fix BSODs just reading. But this one's really a pain. I get BSODs whenever I game--this happens whatever game I play, sometimes a few minutes after I start, sometimes a...
BSOD Help and Support
BSOD playing Aion, error 0x50, 0x3b and 0x1a
Hi Win7 Forum! My girlfriend has been having problems with her newly bought (previously used though) computer. She's gotten two BSOD while playing Aion. Both of them occurring after only a couple of minutes of gaming. Minidump also shows two other BSOD registered (first two) that she hasn't...
BSOD Help and Support
BSOD playing League of Legends, error 0x3B
Hello everyone, I've recently been suffering from a number of BSOD while playing League of Legends and sometimes even when browsing the web or when I'm on Youtube. I have no idea how to diagnose or fix the problem so any help would be appreciated. Thank You. I have attached the logs as...
BSOD Help and Support
BSOD 0x3b both idle and playing
Hello! Since two days back Ive had some problems with random BSOD. All of them gives the same STOP code: 0x00...03b. Im having a hard time figuring out whats causing it and the hole thing with reading dump files is all new to me. So I would really appreciate if you could help me or point me...
BSOD Help and Support
BSOD playing Borderlands 1 and 2, CS:GO, and Portal 2. Bugcheck 0x3b
So I just got Borderlands 2, and I installed it. Before I go on I'd just like to point out that the error I'm posting about happens also in Borderlands 1, CS:GO, Portal 2, and Darkness II. When I launch the game through steam, I get the standard DirectX installation that everybody usually...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App