seemingly random BSOD, bug check 0x::3b


  1. kevdlandrig
    Posts : 38
    Windows 7 professional 64 bit
       New #1

    seemingly random BSOD, bug check 0x::3b


    I swear I should take a class on learning to deal with bluescreens. or something. The bluescreens started right around the same time office 2013 started having issues (outlook was stuck in an eternal boot-loop). I fixed office, but it seems the bluescreens are persisting.

    My theories are:
    1. Kaspersky may be causing problems. It seems to do that on an irregular basis with Acer laptops.
    2. The ssd is occasionally malfunctioning, just enough to cause a bluescreen, but not often enough to say the SSD is 'bad'.
    3. I should run memtest as soon as I finish posting this. I am tired and I need to get some sleep.
    4. Poltergeists.

    The grab all is attached. If it will be kind enough to upload
    thanks for your help in advance.
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Please check if the firmware of the SSD is up-to-date.

    Use MSE in place of Kaspersky for testing purpose.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
    compared to other antivirus or internet security software. It is free and lightweight:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



    Free up the start-up, your AV software is what's really needed.

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:
      My Computer
    Quote Quote

 

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