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Windows 7: BSOD Memory_Management / Special_Pool_Detected_Memory_Management

29 Jun 2014   #1

Windows 7 Professional x64
BSOD Memory_Management / Special_Pool_Detected_Memory_Management


From time to time my desktop has suffered a blue screen now and again. I generally ran Memtest to find that there were errors with my RAM. I currently have four DDR3 sticks of 2 GB. I tested them by removing them and then reinserting them back into my motherboard until the errors stopped, as a means of seeing if the problem was localized to a single slot in the motherboard, or until the errors themselves stopped. Generally the errors would stop at some point and I would be able to continue ordinary tasks (gaming, email, browsing, etc.) with the full 8 GBs utilizing all four slots in the motherboard.

Recently, however, I suffered a BSOD which did not result in a failure in memtest leading me to believe that the problem may be related to something else. I activated driver verifier and went about my business until another failure occurred. One of my save files in Football Manager 2013 became corrupted (has been a "canary in the mine" for me before) and Borderlands 2 wouldn't start, followed by it starting once and then crashing. The Borderlands 2 crashes pointed to the kernel.

Afterwards I attempted to update my AMD graphics drivers, which spawned the first BSOD to occur after I ran driver verifier.

Thanks in advance.

My System SpecsSystem Spec
29 Jun 2014   #2

Windows 7 Professional x64

I suffered a new crash, uploaded the updated dump files.
My System SpecsSystem Spec
30 Jun 2014   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi PostmanPat.

One of your yesterday's BSODs are pointing to a display related issue.
BugCheck C1, {fffff9800e926ff0, fffff9800e926072, cbc018, 23}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+30271 )

Followup: MachineOwner
The GPU is AMD Radeon HD 5800 Series, but I wanted to search for more info, and got stumped.
Display Devices
          Card name: 
          Chip type: 
           DAC type: 
         Device Key: Enum\
     Display Memory: n/a
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 800 x 600 (32 bit) (1Hz)
        Driver Name: 
Driver File Version:  ()
     Driver Version: 
        DDI Version: unknown
       Driver Model: unknown
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
          Vendor ID: 0x0000
          Device ID: 0x0000
          SubSys ID: 0x00000000
        Revision ID: 0x0000
 Driver Strong Name: Unknown
     Rank Of Driver: Unknown
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: n/a
            DXVA-HD: n/a
       DDraw Status: Not Available
         D3D Status: Not Available
         AGP Status: Not Available
That means the display is totally failed.

First of all, try a good known display driver. Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
If the BSODs continue with this version too, remove the GPU. Use the onboard graphics only and see if there is any similar issue anymore.

Let us know the results.
My System SpecsSystem Spec


 BSOD Memory_Management / Special_Pool_Detected_Memory_Management

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