Request For Help


  1. Posts : 73
    Windows 7 hom prem sp1 x32
       #1

    Request For Help


    Hey, you know I will not upgrade to Windows 8 - BECAUSE I LOVE SEVEN FORUMS.

    I have has three BSOD in as many weeks, so I better get someone to help me find out why. Shutdown and restart Windows normal always brings me back up (so far).

    Please note I update BitDefender & Chrome after the event but before capturing the attached; don't know if this matters.

    Thanks!
      My Computer

  2.    #2

    Code:
    BugCheck F4, {3, fffffa80126a0b30, fffffa80126a0e10, fffff800037df270}
    This bugcheck indicates a disk I/O error, what does this mean?
    Well its when data cannot be read/written to and from disk so operations cannot be completed.

    Lets run some drive tests.


    Run a Disk Check to scan for errors

       Note

    Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
    If it finds errors reboot and run the scan two more times


    Run SeaTools to see if your HDD or SSD is failing

    Post back the results.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi bam12.

    An upgradation to 8 will not cease your membership in SF. If you want, you may upgrade. :)

    How old the 160 BG Seagate Barracuda HDD is? Test it using Seatools. SeaTools for DOS and Windows - How to Use

    Because we are seeing a very repetitive error on it.
    Code:
    Event[31029]:
      Log Name: System
      Source: Disk
      Date: 2014-04-10T16:06:15.437
      Event ID: 11
      Level: Error
      Opcode: N/A
      Computer: Owner981841-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR1.
    If the test reports good, we have to pay attention to the controller itself.
    Code:
    Name    Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
    So let us know the result.
      My Computer


  4. Posts : 73
    Windows 7 hom prem sp1 x32
    Thread Starter
       #4

    Thank you for your help!

    I have run the chkdsk and sfc with no problems, and the 'short' seattools run - also no problems detected.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    I will prefer to wait for another BSOD report before working on the controller, because that will be a heavy job. :)
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    Arc said:
    .....
    The driver detected a controller error on \Device\Harddisk1\DR1.
    If the test reports good, we have to pay attention to the controller itself.
    Code:
    Name    Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
    Just a note:
    My HP laptop reports that error against my Seagate external drive at every startup. It does not seem to cause any issues, only the event gets logged (only at startup). All tests come back clean every time.

    I suspected the controller when the original internal HD exhibited some issues, but that was replaced and those issues are resolved.
    The event is focused on my external HD.

    In my case I think it's related to USB. I never have located a resolution to this issue, but I'll watch this thread.
      My Computer


  7. Posts : 73
    Windows 7 hom prem sp1 x32
    Thread Starter
       #7

    Thanks ARC & Doc:

    I will open a new thread to check the controller upon another BSOD
      My Computer


 

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