Iv been having problems with running certain steam games over the last 6 months, the problem has been bad as of late. Im afraid it might be due to hardware failure as a stress test I was running with Hot cpu lite ended up in BSOD after 4.5 hours. Below is the dump file, If someone who knows what it means can tell me if I need new hardware I would much appreciate it.
can you download this and follow the steps please so i cant have a look through your Event log. ECT.
Test your RAM modules for possible errors.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff9600010d693, fffff8800b9c6e70, 0} Probably caused by : hardware ( win32k!xxxRealSleepThread+133 ) Followup: MachineOwner --------- 5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff9600010d693, Address of the instruction which caused the bugcheck Arg3: fffff8800b9c6e70, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Do the same for the CPU;
Hardware - Stress Test With Prime95
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
We will talk after you provide the results. if your could see my above post, that would also be helpful so i could check driver versions ECT.
I ran prime95 for a short time and one core stopped after 6 tests so i stopped the test. Memtest86 i ran overnight last night for 8+ hours and no errors. Any info on how long I should run prime95 and furmark would be appreciated. The only thing I have in my apartment is my computer, so overnight tests I can do. But its basically the only thing I have to do here so leaving it running while im awake means Im sitting here doing nothing.
Ones of your cores shouldn't fail. i will have to look into that more for you.
Prime95 - 2 Hours (keep an eye on the Temperature)
Furmark - Watch for artifacts on the screen, and keep an eye on the temperature log. If you see artifacts, or the temperature levels out, stop the test. Depends on the persons computer. If there are any errors there they won't take long to show,.
I ran memtest86 overnight with no errors. Im worried about the cpu core stopping on prime 95 though. And that hot cpu crashed my computer after 4.5 hours with the bluescreen error i posted.
We (me and Doctor 44) think we have sussed it.
Stop Overclocking (if you are)
Reset your CMOS, by removing the battery on your motherboard for 5-10 seconds.
Keep an eye on your CPU temp.
Its possible that one of your CPU cores are failing. Hopefully resting the CMOS will iron the problem out. If it fails to do so, you are possibly looking at a new CPU.
The crashes i get arent always bluescreen though, there is one game i have that crashes the computer 90% of the time in 20 mins, and the rest of the time around 1 hour of gameplay. Skype crashes with this error in event viewer.
Faulting application name: Skype.exe, version: 6.16.0.105, time stamp: 0x536b4342
Faulting module name: Skype.exe, version: 6.16.0.105, time stamp: 0x536b4342
Exception code: 0xc0000005
Fault offset: 0x00016594
Faulting process id: 0x478
Faulting application start time: 0x01cf95288b22db43
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: a26f9c98-0125-11e4-8ac2-f46d040fc041
And the game crashes with this error.
Faulting application name: Terraria.exe, version: 1.2.4.1, time stamp: 0x537510f8
Faulting module name: XAudio2_6.dll, version: 9.28.1886.0, time stamp: 0x4b6b0791
Exception code: 0xc0000005
Fault offset: 0x00051245
Faulting process id: 0x1300
Faulting application start time: 0x01cf94a947702a8b
Faulting application path: D:\Steam\steamapps\common\Terraria\Terraria.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_6.dll
Report Id: b544d362-00a5-11e4-991e-f46d040fc041
I also have a bunch of new things going on in event viewer administrative events. warnings and errors both.
Ok ill reset my cmos, thanks guys, hope it works (fingers crossed)
Please can you download this and follow the steps, So i can have a look.
SF Diagnostic Tool - Using for Troubleshooting
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