Random BSOD - Various Drivers : dxgmms1.sys win32k.sys dxgkrnl.sys


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Random BSOD - Various Drivers : dxgmms1.sys win32k.sys dxgkrnl.sys


    Hi there,
    I've used this forum for a long time as a spectator.
    But now I really need your help in person.

    I have replaced my main board, got a new ssd, removed faulty ram but still I get these..
    I get the BSODs usually while browsing web or using another applications for work.
    I don't remember getting one while playing a game.. (I play BF3 lately.. Not one BSOD)

    PC cools enough, the system has lots of fans..

    You can see my last 5 BSOD reports and a summary of these in the attachment..

    Thank you in advance..
    Glad to be here..
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Hi There, Welcome to the Forum,

    Your first two dumps are Bugcheck 50's (5-20-14 & 6-10-14) these are usually Memory related.

    Code:
    BugCheck 50, {fffff900c71d4d44, 0, fffff9600024d344, 0}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!GreSetRedirectionSurfaceSignaling+104 )
    
    Followup: MachineOwner
    If these are before you replaced the RAM then we can move on to the other three,

    If these are after replacing the RAM you should run MemTest86+,

       Information
    MemTest86+

    Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

    Use this tutorial to help you use MemTest86+:
    RAM - Test with MemTest86+


    The other three are blaming your Video drivers,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x46630
    Which are recent,

    Code:
    Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Apr 17 18:07:07 2014 (53507ABB)
        CheckSum:         000A6939
        ImageSize:        000A3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try doing a clean install of this driver,

    My Recommendation is to:

    Uninstall your installed latest version of the display driver.


    Then clean up any possible leftover.


    Then install version 13.9 WHQL only.


    Let us know how things go with that driver.
    And future reference, please use this tool when uploading info for BSOD help.

    Additional information is required.

    1. Download this file to your desktop or other convenient location,


    Download



    2. Double click on the file to run it.

    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you derekimo..
    First I'll try the video drivers issue because I don't have time for the memtest right now.. I'll upload the BSODs next time as you explained..
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    You're welcome, let us know how it goes.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi again derekimo,

    I had only one bsod after the driver update..
    I have uploaded the information as you said..

    Thank you again..
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    Hi There,

    This is another BugCheck 50,

    Code:
    BugCheck 50, {fffff900c63ee7e0, 0, fffff9600032260d, 0}
    Those are usually Memory related,

    Did you test your Ram yet?

       Information
    MemTest86+

    Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

    Use this tutorial to help you use MemTest86+:
    RAM - Test with MemTest86+


    You are also missing SP1 and the updates followed by that,

    Code:
    Host Name:                 JOSHUA-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    You need to install SP1 and the rest of the updates that follow it, there are many security, stability and performance updates in SP1 alone.

    Let us know the results after you finish updating and run MemTest86+ for at least 8 passes.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I'm installing SP1 right now..
    After that I'll start memtest..
    One question; how will I know if there is an error in memtest? (I won't be here to check my pc for 24 hours)
    Does it save a log or something?
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    Demongibi said:
    One question; how will I know if there is an error in memtest? (I won't be here to check my pc for 24 hours)
    Does it save a log or something?
    Part three of the tutorial covers that.

    RAM - Test with Memtest86+
      My Computer


  9. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Hi again,
    I ran the memtest for about 36 hours..
    And no errors..
    You can see the screen capture..
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #10

    OK, that looks good, let us know if you have any more crashes.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:27.
Find Us