Attack of the Bsod(s) (Win 7)


  1. Posts : 4
    Windows 7 x64
       #1

    Attack of the Bsod(s) (Win 7)


    Hello SevenForums,

    I have suffered through a somewhat frequent string of blue screens of deaths (bsods) and i've tried a number of things to try and resolve the problems that are triggering said problem. However i think it is time i have another set of eyes to help look at my "problems" with the hopes that they'll see something that i've missed. In advance i would like to thank everyone that will be assisting me.

    Attached you'll find the requested document


    (Note i have a number of .dmp that i have decided to provide via a dropbox link (that way if i get more of them i can easily share them))
    https://www.dropbox.com/sh/ka7u97iy9...zM7pVqfu6Llu-a
    Last edited by Ensisong; 02 Jul 2014 at 16:41.
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Hi There,

    Try this preferred method,

    Additional information is required.

    1. Download this file to your desktop or other convenient location,


    Download



    2. Double click on the file to run it.

    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



    Someone will be along shortly to look at your upload.
      My Computer


  3. Posts : 4
    Windows 7 x64
    Thread Starter
       #3

    As requested here is the requested attachment(s).
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    That upload is empty, did you wait for the tool to finish? That other info is needed for analysis.

    I went ahead and looked at your dumps on dropbox,

    The oldest one is corrupt.

    The others are blaming a range of drivers,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\vidsflt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vidsflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for vidsflt.sys
     vidsflt+0x5382
    Which is an Acronis driver,

    Driver Reference Table - vidsflt.sys

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\vhidmini.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vhidmini.sys
    *** ERROR: Module load completed but symbols could not be loaded for vhidmini.sys
     vhidmini+0xf51
    Which is a Bluetooth driver,

    Driver Reference Table - vhidmini.sys

    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xcbb83
    Which is your video driver,

    Driver Reference Table - nvlddmkm.sys

    Which is in a few of the dumps so it is the most popular, it is up to date,

    Code:
    Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon May 19 16:08:44 2014 (537A8EFC)
        CheckSum:         00C1EA41
        ImageSize:        00C64000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try using an earlier version, see if that helps.

    The last dump is blaming Avast,

    Code:
    Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSnx.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
    Probably caused by : aswSnx.sys ( aswSnx+266db )
    
    Followup: MachineOwner
    Driver Reference Table - aswSnx.SYS

    For the time being, uninstall your Anti-Virus,

    AV Uninstallers

    And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

    Just due to the variety of drivers being flagged, I would do some RAM and Disk tests to rule out those failing,

       Information
    MemTest86+

    Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

    Use this tutorial to help you use MemTest86+:
    RAM - Test with MemTest86+


    Please perform the following tests,

    chkdsk /r

    SeaTools for DOS and Windows

    And this to check for file corruption,

    SFC /SCANNOW Command - System File Checker
      My Computer


  5. Posts : 4
    Windows 7 x64
    Thread Starter
       #5

    Wow thanks alot! As for the Graphics driver it is up to date, so as suggested i will try using an older version. Concerning the tool, yeah i let it run completely, however i did think it odd that the end -result was a 22 byte file. but i didnt think to investigate (I'll run it again and see what happens)
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    The tool should create a zipped folder on your desktop, there will also be a temporary folder it uses while gathering the info before zipping, which usually goes away with a refresh if not automatically.

    That might be why it was empty, anyway, let us know how it goes after running those tests.
      My Computer


  7. Posts : 4
    Windows 7 x64
    Thread Starter
       #7

    Before making my first post requesting help, i decided to remove a stick of ram leaving only 1 4gb stick in the computer. (Since then i've had no problems ... theres probably a doomsday timer thats slowly counting down but yeah figured i should mention that)

    as for updating drivers and uninstalling software, to the best of my ability i've done all of that (except for reinstall the nvidia drivers) figured i would wait a little while before doing that.

    the last thing that i've yet to do is to run memtest. I do not have a cd-drive in the computer, so ii'm looking for one of my spare flashdrives, hopefully i'll be able to use that to run the test.

    In all thanks for your help, for now i think all i can do is to wait and see what happens (and to also reload the requested file... i'll do that later today)
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    Thanks for the update, there is an auto installer for a flash drive for Memtest86+ here,

    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:56.
Find Us