My PC BSOD while I was away, computer illiterate mother unplugged PC


  1. Posts : 5
    windowns 7 ultimate 64bit
       #1

    My PC BSOD while I was away, computer illiterate mother unplugged PC


    As the title says, while i was away my PC had a BSOD, and my computer illiterate mom unplugged the PC
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Lighten up on your Mom, you only have one.

    As for your crash,

    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    Looks like you need to do some tests on your hard drive.

    Please perform the following tests,

    chkdsk /r

    SeaTools for DOS and Windows

    This is a good idea as well,

    SFC /SCANNOW Command - System File Checker

    Let us know the results.
      My Computer


  3. Posts : 5
    windowns 7 ultimate 64bit
    Thread Starter
       #3

    Ok so i did the Seagate test and here is the result for it.

    --------------- SeaTools for Windows v1.2.0.10 ---------------
    7/3/2014 8:45:02 PM
    Model: WDC WD10EZEX-00RKKA0
    Serial Number: WD-WMC1S6728276
    Firmware Revision: 80.00A80
    SMART - Pass 7/3/2014 8:45:02 PM
    Short DST - Started 7/3/2014 8:45:33 PM
    Short DST - FAIL 7/3/2014 8:45:40 PM
    Short Generic - Started 7/3/2014 8:47:39 PM
    Short Generic - Pass 7/3/2014 8:49:03 PM

    And chkdsk/r didn't give me any errors.

    And Here is the result from WD's diagnostics tool

    Test Option: QUICK TEST Model Number: WDC WD10EZEX-00RKKA0 Unit Serial Number: WD-WMC1S6728276 Firmware Number: 80.00A80 Capacity: 1000.20 GB SMART Status: PASS Test Result: FAIL Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 102 (Unknown Test) SMART self-test did not complete on drive 1! Test Time: 20:57:39, July 03, 2014
    Last edited by trolledeveryday; 03 Jul 2014 at 22:59. Reason: more test result
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    Well that doesn't look good, I would get your data off that drive before doing anything else.
      My Computer


  5. Posts : 5
    windowns 7 ultimate 64bit
    Thread Starter
       #5

    Since this is a gaming PC i don't have any important data on it, so a backup is not necessary. And just how bad of a condition is the drive in?
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    It's hard to say how bad it is, but you've gotten a BSOD and failures in a couple tests so it's just a matter of time.
      My Computer


  7. Posts : 5
    windowns 7 ultimate 64bit
    Thread Starter
       #7

    ok I will RMA the drive ASAP, Thanks for the help.
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    Good idea, You're welcome.
      My Computer


 

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