Seemingly Random BSOD


  1. Posts : 6
    Windows 7 Home Premium 64-bit Edition
       #1

    Seemingly Random BSOD


    Hello,

    For quite some time now I have had to put up with numerous and often random BSOD errors.

    I have done memory and hard drive checks with multiple passes and all appear to be okay.

    I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

    For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

    BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

    I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

    I have attached two mini-dump files to assist.

    Much appreciated



    Josh
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Josh1990 said:
    Hello,

    For quite some time now I have had to put up with numerous and often random BSOD errors.

    I have done memory and hard drive checks with multiple passes and all appear to be okay.

    I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

    For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

    BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

    I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

    I have attached two mini-dump files to assist.

    Much appreciated



    Josh
    Hi there Josh!

    Seems like the crashes are a bit random but few suggestions.

    Update your display drivers (Since I noticed the crashes where involved in LockWindowUpdate & InternalDoPaint Windows API failed to re-draw in Windows Explorer)

    Update your SSD firmware Crucial.com - SSD support (Crucial M500 SSD)

    Code:
    Debug session time: Fri Jul  4 15:12:05.782 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070414-10779-01.dmp]
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime: 0 days 1:35:29.843
    Probably caused by : win32k.sys ( win32k!xxxInternalDoPaint+40 )
    BugCheck 3B, {c0000005, fffff96000056d70, fffff880085bedb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Bugcheck code 0000003B
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000056d70, Address of the instruction which caused the bugcheck
    Arg3: fffff880085bedb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxInternalDoPaint+40
    BiosVersion = 1708
    BiosReleaseDate = 04/09/2013
    SystemManufacturer = To be filled by O.E.M.
    SystemProductName = To be filled by O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Jul  3 09:04:54.531 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-10920-01.dmp]
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime: 0 days 15:16:52.593
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
    BugCheck 1A, {41790, fffffa800b59b480, ffff, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Bugcheck code 0000001A
    Arguments: 
    Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
        contains the address of the PFN for the corrupted page table page.
        On a 32 bit OS, parameter 2 contains a pointer to the number of used
        PTEs, and parameter 3 contains the number of used PTEs.
    Arg2: fffffa800b59b480
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41790
    PROCESS_NAME:  WiFi GO! Serve
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
    BiosVersion = 1708
    BiosReleaseDate = 04/09/2013
    SystemManufacturer = To be filled by O.E.M.
    SystemProductName = To be filled by O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 64-bit Edition
    Thread Starter
       #3

    Well I have updated all but my audio driver as the latest Realtek Audio Driver wants to block all of my audio devices and prevents Window from seeing any are plugged in and will not allow me to alter any settings.

    I have tried to update my SSD firmware but unfortunately it just reboots the PC and tells me Windows could not load, please insert a boot disc. If I click continue it just boots windows as normal.

    I have received BSOD errors since the driver updates (first day or 2 was going great, then suddenly I have problems a plenty today).
      My Computer


 

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