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BSOD at user login screen with error 0x000000c4
Hi everybody,
I'd like to request some help for solving my BSOD problem. It happens after I enter my login credentials at the user login screen. Sometimes I don't even have time to type them in, and the BSOD happens.
The following is an outline of events in the past few days. Hopefully it can help.
- It has been a very long time since I installed new hardware. I believe the last one was the graphics card, which was installed last year. I have not installed any new programs in the last two days.
- Yesterday, I was playing a video game and suddenly the screen froze and the audio started buzzing. I restarted the computer and was greeted with a dialog "Windos has recovered from an unexpected shutdown."
- On that next restart, I was streaming some videos and once again the video stopped. This was the second BSOD in a day.
- Today, I could not get into Windows any more because of the BSOD at the login screen.
I have accomplished the System Specs form in my profile, and have attached the log information from DM Log Collector in the post. In addition, I am posting the following basic troubleshooting steps I have already performed. Hope it helps.
- I removed my PCI wireless card. A BSOD still happens.
- I removed my graphics card from its slot. The BSOD still happens.
- I performed a System Restore to a restore point last week, before the BSODs began. The BSOD still happens.
- Logging in to safe mode does not trigger a BSOD.
- Logging in to an alternative OS installed (Fedora 16) does not show any sign of critical errors, as far as I can see. (Not very experienced with any Linux distros however.) I'm not sure but perhaps this rules out a bad RAM chip.
Thank you for reading. Your help would be very much appreciated.
EDIT: I managed to stop the BSODs by disabling Driver Verifier (I'm not exactly sure why it was set to on). I don't know if there is still an underlying reason for the verifier failures though.
Last edited by lenneth73; 12 Jul 2014 at 09:19.