BSOD randomly when playing games or browsing.

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  1. Posts : 9
    Windows 7 Home Premium
       #1

    BSOD randomly when playing games or browsing.


    This started around 3 days ago, I would be browsing the Internet and webpages would crash randomly, then later that night, I was playing Garrys Mod and it kept randomly crashing without an error message or the typical "HL2.exe has stopped working".
    The next day, I was browsing the internet and all of the sudden, my computer got the BSOD. I rebooted it, clicked on Google Chrome, and the second it popped up, I got the BSOD again. I repeated the same process again, but it actually opened this time, but every once in awhile, it'll freeze, and then BSOD. (Last time was this morning during a Youtube video.)

    I ran BlueScreenViewer and included a picture of what I saw below, along with the mini-dumps and such. I was planning on buying a new Mobo and CPU this month, but I'm kind of hesitant because I don't want the BSOD to continue on my new hardware. I'm not sure if it'll even help with this problem.

    If anyone could help me, I'd be extremely grateful, I also ran MalwareBytes and it didn't find anything, so I don't think this is the cause of any nasty viruses or anything.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Kroeckinator said:
    This started around 3 days ago, I would be browsing the Internet and webpages would crash randomly, then later that night, I was playing Garrys Mod and it kept randomly crashing without an error message or the typical "HL2.exe has stopped working".
    The next day, I was browsing the internet and all of the sudden, my computer got the BSOD. I rebooted it, clicked on Google Chrome, and the second it popped up, I got the BSOD again. I repeated the same process again, but it actually opened this time, but every once in awhile, it'll freeze, and then BSOD. (Last time was this morning during a Youtube video.)

    I ran BlueScreenViewer and included a picture of what I saw below, along with the mini-dumps and such. I was planning on buying a new Mobo and CPU this month, but I'm kind of hesitant because I don't want the BSOD to continue on my new hardware. I'm not sure if it'll even help with this problem.

    If anyone could help me, I'd be extremely grateful, I also ran MalwareBytes and it didn't find anything, so I don't think this is the cause of any nasty viruses or anything.
    Hello there mate!

    Just went through the dump files and I have few suggestions for you.

    First off uninstall AVG since one of the crashes were pointing to avgmfx64.sys (You could reinstall it later if you like) http://www.avg.com/in-en/utilities

    It's a good idea to uninstall your display drivers and reinstall an update one. If you want a clean uninstall of display drivers then you could use Display Driver Uninstaller Download version 12.9.4.0

    It's a good idea to check for Hard drive errors just in case : Check a drive for errors


    Code:
    Debug session time: Fri Jul  4 19:22:36.439 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070414-52010-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 9:56:26.109
    Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+286 )
    BugCheck 50, {fffff688000704d8, 0, fffff80002dfa3b6, 5}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffff688000704d8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002dfa3b6, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x50_nt!MiGetWorkingSetInfo+286
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Fri Jul  4 06:02:18.816 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-52728-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 11:27:29.486
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by : memory_corruption ( nt!MmUnmapViewInSystemCache+1c9 )
    BugCheck 50, {fffffab005a9c7b0, 0, fffff80002c9eaf8, 5}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffffab005a9c7b0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002c9eaf8, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  hl2.exe
    FAILURE_BUCKET_ID:  X64_0x50_nt!MmUnmapViewInSystemCache+1c9
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Jul  3 18:34:07.993 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-53289-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 0:03:47.663
    Probably caused by : memory_corruption
    BugCheck 50, {fffff88008bab998, 0, fffff880046823c8, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffff88008bab998, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff880046823c8, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Jul  3 18:22:33.167 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-56191-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 20 days 10:39:29.956
    *** WARNING: Unable to verify timestamp for avgmfx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
    Probably caused by : avgmfx64.sys ( avgmfx64+b762 )
    BugCheck A, {100000000000, 2, 1, fffff80002cb2622}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Bugcheck code 0000000A
    Arguments: 
    Arg1: 0000100000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002cb2622, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA_avgmfx64+b762
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      My Computer


  3. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #3

    Capt.Jack Sparrow said:
    Kroeckinator said:
    This started around 3 days ago, I would be browsing the Internet and webpages would crash randomly, then later that night, I was playing Garrys Mod and it kept randomly crashing without an error message or the typical "HL2.exe has stopped working".
    The next day, I was browsing the internet and all of the sudden, my computer got the BSOD. I rebooted it, clicked on Google Chrome, and the second it popped up, I got the BSOD again. I repeated the same process again, but it actually opened this time, but every once in awhile, it'll freeze, and then BSOD. (Last time was this morning during a Youtube video.)

    I ran BlueScreenViewer and included a picture of what I saw below, along with the mini-dumps and such. I was planning on buying a new Mobo and CPU this month, but I'm kind of hesitant because I don't want the BSOD to continue on my new hardware. I'm not sure if it'll even help with this problem.

    If anyone could help me, I'd be extremely grateful, I also ran MalwareBytes and it didn't find anything, so I don't think this is the cause of any nasty viruses or anything.
    Hello there mate!

    Just went through the dump files and I have few suggestions for you.

    First off uninstall AVG since one of the crashes were pointing to avgmfx64.sys (You could reinstall it later if you like) http://www.avg.com/in-en/utilities

    It's a good idea to uninstall your display drivers and reinstall an update one. If you want a clean uninstall of display drivers then you could use Display Driver Uninstaller Download version 12.9.4.0

    It's a good idea to check for Hard drive errors just in case : Check a drive for errors


    Code:
    Debug session time: Fri Jul  4 19:22:36.439 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070414-52010-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 9:56:26.109
    Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+286 )
    BugCheck 50, {fffff688000704d8, 0, fffff80002dfa3b6, 5}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffff688000704d8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002dfa3b6, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x50_nt!MiGetWorkingSetInfo+286
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Fri Jul  4 06:02:18.816 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-52728-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 11:27:29.486
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by : memory_corruption ( nt!MmUnmapViewInSystemCache+1c9 )
    BugCheck 50, {fffffab005a9c7b0, 0, fffff80002c9eaf8, 5}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffffab005a9c7b0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002c9eaf8, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  hl2.exe
    FAILURE_BUCKET_ID:  X64_0x50_nt!MmUnmapViewInSystemCache+1c9
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Jul  3 18:34:07.993 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-53289-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 0:03:47.663
    Probably caused by : memory_corruption
    BugCheck 50, {fffff88008bab998, 0, fffff880046823c8, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: fffff88008bab998, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff880046823c8, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Jul  3 18:22:33.167 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-56191-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 20 days 10:39:29.956
    *** WARNING: Unable to verify timestamp for avgmfx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
    Probably caused by : avgmfx64.sys ( avgmfx64+b762 )
    BugCheck A, {100000000000, 2, 1, fffff80002cb2622}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Bugcheck code 0000000A
    Arguments: 
    Arg1: 0000100000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002cb2622, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA_avgmfx64+b762
    BiosVersion = 6.04
    BiosReleaseDate = 09/07/2010
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6654y
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Ill try this after work and let you know what happens! Thanks!
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    Kroeckinator said:

    Ill try this after work and let you know what happens! Thanks!
    No problem... Let us know how it goes :)
      My Computer


  5. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #5

    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    Last edited by Kroeckinator; 04 Jul 2014 at 23:18.
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    Kroeckinator said:
    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    Nope not right now. But if you have the crash again I'm afraid you might need to reinstall it.
      My Computer


  7. Posts : 4,161
    Windows 7 Pro-x64
       #7

    Kroeckinator said:
    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    This makes me think you downloaded some "Driver Fix" software. Be very cautious of where you get your drivers. You should NEVER have to pay for drivers. Get your drivers directly from the OEM of the hardware or through Windows Update. If it's a purchased system, get them from maker. If it's a replacement piece like a video card, get the driver(s) from the video card OEM. Any place else and you risk getting malware and/or damage to your machine.
      My Computer


  8. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #8

    Capt.Jack Sparrow said:
    Kroeckinator said:
    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    Nope not right now. But if you have the crash again I'm afraid you might need to reinstall it.
    Reinstall windows 7? I have Windows 7 on my C:/ harddrive, and all my games and such on a different harddrive, would it be possible to keep all my games and just reset the harddrive that contains Windows?
      My Computer


  9. Posts : 9
    Windows 7 Home Premium
    Thread Starter
       #9

    carwiz said:
    Kroeckinator said:
    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    This makes me think you downloaded some "Driver Fix" software. Be very cautious of where you get your drivers. You should NEVER have to pay for drivers. Get your drivers directly from the OEM of the hardware or through Windows Update. If it's a purchased system, get them from maker. If it's a replacement piece like a video card, get the driver(s) from the video card OEM. Any place else and you risk getting malware and/or damage to your machine.
    Yeah, I'm honestly not sure HOW that got installed, it's gone now, and I scanned my PC.
      My Computer


  10. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #10

    Kroeckinator said:
    Capt.Jack Sparrow said:
    Kroeckinator said:
    I did everything you said, except removing the display drivers, because the last time I tried installing them, it crashed, and I'm afraid I'll be stuck without display drivers. It also said I needed to buy I'll let you know if I get the BSOD, because it's hard to replicate it, because its usually at random times. :P

    Also, would buying a new Mobo and CPU fix my problem?
    Nope not right now. But if you have the crash again I'm afraid you might need to reinstall it.
    Reinstall windows 7? I have Windows 7 on my C:/ harddrive, and all my games and such on a different harddrive, would it be possible to keep all my games and just reset the harddrive that contains Windows?
    Nope just Display drivers. Check out this article https://support.steampowered.com/kb_...5806-RUOG-4683
      My Computer


 
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