Ive been having this BSOD problem for almot 4-5 months now. Earlier no error code was displayed. But now it displays "BUGCODE_USB_DRIVER". Someone please help me out with this.
Hello and welcome to SevenForums.
Okay so we know it is cause by a USB driver. So lets start with some simple solutions.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck FE, {8, 6, 5, 87c3b760} Probably caused by : usbhub.sys ( usbhub!UsbhTrapFatalTimeout_x9f+28 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BUGCODE_USB_DRIVER (fe) USB Driver bugcheck, first parameter is USB bugcheck code. Arguments: Arg1: 00000008, USBBUGCODE_RESERVED_USBHUB Arg2: 00000006, USBHUB_TRAP_FATAL_TIMEOUT Arg3: 00000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent Arg4: 87c3b760, TimeoutContext - PortData Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre LAST_CONTROL_TRANSFER: from 9186acc5 to 82f27bfc STACK_TEXT: 8c587ca4 9186acc5 000000fe 00000008 00000006 nt!KeBugCheckEx+0x1e 8c587cc0 91853f6d 8535e028 00000005 87c3b760 usbhub!UsbhTrapFatalTimeout_x9f+0x28 8c587cec 8305d629 8535e028 87c3b760 853e1d48 usbhub!UsbhHubProcessChangeWorker+0xa2 8c587d00 82ec614b 860d6138 00000000 853e1d48 nt!IopProcessWorkItem+0x23 8c587d50 83052141 00000001 a9852f49 00000000 nt!ExpWorkerThread+0x10d 8c587d90 82ef9559 82ec603e 00000001 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_IP: usbhub!UsbhTrapFatalTimeout_x9f+28 9186acc5 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: usbhub!UsbhTrapFatalTimeout_x9f+28 FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5295476f IMAGE_VERSION: 6.1.7601.18328 FAILURE_BUCKET_ID: 0xFE_usbhub!UsbhTrapFatalTimeout_x9f+28 BUCKET_ID: 0xFE_usbhub!UsbhTrapFatalTimeout_x9f+28 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0xfe_usbhub!usbhtrapfataltimeout_x9f+28 FAILURE_ID_HASH: {e8cd5874-a9ac-119a-2f84-d215f16f34d5} Followup: MachineOwner ---------
Firstly Uninstall any USB Drivers you have and reinstall them with new drivers.
Let me know how this goes.1. Right click on Computer icon > manage. It will open the computer management window.
2. Click on "Device Manager" in the left pane, it will list all installed devices up.
3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
4. Click on one item to select, then right click and uninstall.
5. Do the same for all.
6. Restart the computer.
7. At restart, windows will auto configure the appropriate drivers.
Hey Harrie,
Thanks alot for replying to the post.
I have tried the possible solution posted by you this very morning but the BSoD has persisted.
Over the past months, unaware as to what to do, Ive got my hard disk, battery and the exhaust fan replaced to no avail. Could we move on to another possible solution?
Thanks!
Here you go,
InformationRun Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable
Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.
I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create
If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
Hey,
Thanks for the instructions on how to run the verifier. I followed the instructions on how to run it and while I was rebooting the system after Enabling the verifier, BSOD occured thrice.
Ive attached around 6 dmp files. Please do check them out.
Im really hoping this will allow you to help me finally fix the problem!
Thanks!
Okay brilliant:
This is your Connectify NDIS Driver.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C4, {40, 0, 99baed70, 0} *** WARNING: Unable to verify timestamp for cnnctfy2.sys *** ERROR: Module load completed but symbols could not be loaded for cnnctfy2.sys Probably caused by : cnnctfy2.sys ( cnnctfy2+1e00 ) Followup: MachineOwner ---------
What can I do to fix this?
But I think you should also know that I had uninstalled Connectify for a long period and still got the BSOD!
Hey, It seems you forgot to post the link to the software that you said would help me get rid of the driver.
please link me.
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