Repeat BSOD, unsure how to read codes, and troubleshoot problems


  1. Posts : 4
    Windows 7 Premium 64 bit
       #1

    Repeat BSOD, unsure how to read codes, and troubleshoot problems


    Ive been having this issue for about 6 months now, ive tried system restoring, running in safe mode, everything i can think of! This issue has been plagueing me on a daily basis, and its been frustrating... If you are able to help, i would greatly appreciate it!

    Here is the attached error messege:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFFA8004F46B88
    BCP3: 0000000000000000
    BCP4: 00000000FFFA8000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Thank you for your time ^.^
      My Computer


  2. Posts : 4
    Windows 7 Premium 64 bit
    Thread Starter
       #2

    Attached!
    Last edited by Bdunn90; 04 Jul 2014 at 20:10.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Welcome to the forum Bdunn90,

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:

    Update the system to Service Pack One:

    Code:
    Host Name:                 BRAD-PC
    OS Name:                   Microsoft Windows 7 Home Premium 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Brad
    Avast contributes to BSOD"s. Please remove it.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
    compared to other antivirus or internet security software. It is free and lightweight:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Free up the start-up, nothing except the antivirus is usually needed.

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

    Upload a screenshot of your hard disk using Crystal Disk Info:

    Make a hard drive test from the hard drive manufacturers website:

    Test your Hard Drive with SeaTools:

    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:

    Post back with results.
      My Computer


  4. Posts : 4
    Windows 7 Premium 64 bit
    Thread Starter
       #4

    I appreciate all the information Kat, im gonna start chewing through the steps tonight, so far ive done the system file check, and that came back clean

    "Verification 100% complete
    Windows Resource Protection did not
    find any integrity violations."

    Ive got Service pack 1 installing now, im gonna clean up the rest of the steps and get back with you tomorrow!
    Thanks bunches!
    Have a great night
      My Computer


  5. Posts : 4
    Windows 7 Premium 64 bit
    Thread Starter
       #5

    Attached is my CrystalDiskInfo check!
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Looks fine.

    Thanks :) Keep posting.
      My Computer


 

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