BSOD during games: ntoskrnl.exe

cursedwave · 06 Jul 2014

For the past couple of weeks, I've been experiencing intermittent BSODs. Most of them happen during gaming (Giana Sisters, Diablo 3, Final Fantasy XIV, Left 4 Dead 2). I've tried making sure that my drivers are as updated as possible, but no luck. I've done extended tests with Memtest but it hasn't come up with any errors so far.

I've had about 4 occasions of BSODs in almost a month, most of them with different bug check codes. Though BlueScreenView does show "ntoskrnl.exe" as an issue in all four instances. I've attached the results from the SF tool, and if there's any other info that's needed, I'll be happy to give it out.

Thank you all for your time.

**Capt.Jack Sparrow** · 06 Jul 2014

Hello there mate!

Seems like the crashes is random. "ntoskrnl.exe" is just Windows Kernel which may not be an issue. So we need to dig a little deeper.

So first of all I would recommended to uninstall Asus (PC Probe II) because I seen it causes BSOD very often.

Disconnect any USB based devices, also check for chip set driver updates.

In case if you get BSOD we might need to enable Driver Verifier.

Code:

Debug session time: Sun Jul  6 11:21:08.323 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070614-5319-01.dmp]
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 20:01:17.541
Probably caused by : USBPORT.SYS ( USBPORT+153c8 )
BugCheck D1, {2b, 2, 0, fffff880072153c8}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments: 
Arg1: 000000000000002b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880072153c8, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_USBPORT+153c8
MaxSpeed:     3400
CurrentSpeed: 3467
BiosVersion = 2105
BiosReleaseDate = 09/10/2013
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Update any drivers older than 2011 especially Intel(R) Watchdog Timer Driver

3rd PARTY DRIVER LIST (Information purpose only)

Code:

AsIO.sys            Tue Aug 24 07:23:02 2010 (4C7325FE)
AsUpIO.sys          Tue Aug  3 08:17:59 2010 (4C57835F)
CtHDb.sys           Tue Jul 30 06:47:03 2013 (51F7140F)
ICCWDT.sys          Wed Aug 18 13:57:45 2010 (4C6B9981)
NvStreamKms.sys     Thu May 22 22:13:14 2014 (537E2922)
Rt64win7.sys        Thu May  8 14:57:02 2014 (536B4DE6)
TeeDriverx64.sys    Wed Nov 27 23:26:32 2013 (52963250)
amdxata.sys         Fri Mar 19 21:48:18 2010 (4BA3A3CA)
avgntflt.sys        Wed Apr 30 22:04:29 2014 (53612615)
avipbb.sys          Thu Mar 20 13:16:51 2014 (532A9CEB)
avkmgr.sys          Mon Sep 16 16:44:23 2013 (5236E80F)
cpuz136_x64.sys     Wed Nov 27 16:03:59 2013 (5295CA97)
cthda.sys           Tue Jul 30 06:46:56 2013 (51F71408)
dtsoftbus01.sys     Fri Feb 21 15:19:36 2014 (53072130)
dump_iaStorA.sys    Sun Sep  2 06:31:24 2012 (5042AFE4)
iaStorA.sys         Sun Sep  2 06:31:24 2012 (5042AFE4)
iaStorF.sys         Sun Sep  2 06:31:27 2012 (5042AFE7)
intelppm.sys        Tue Jul 14 04:49:25 2009 (4A5BC0FD)
iusb3hcs.sys        Tue Sep 17 20:16:13 2013 (52386B35)
iusb3hub.sys        Tue Sep 17 20:14:18 2013 (52386AC2)
iusb3xhc.sys        Tue Sep 17 20:14:21 2013 (52386AC5)
lvbflt64.sys        Sat Sep 22 00:31:00 2012 (505CB96C)
lvrs64.sys          Sat Sep 22 00:32:17 2012 (505CB9B9)
lvuvc64.sys         Sat Sep 22 00:33:12 2012 (505CB9F0)
nvhda64v.sys        Thu Nov 28 19:08:09 2013 (52974741)
nvlddmkm.sys        Tue May 20 04:38:44 2014 (537A8EFC)
nvvad64v.sys        Fri Mar 28 19:02:06 2014 (533579D6)
tap0901.sys         Fri Nov 25 00:20:27 2011 (4ECE91F3)

cursedwave · 06 Jul 2014

As far as I can tell, I've already removed the Asus PC Probe program from my computer. I've enabled driver verifier now, also. As far as driver updates go, aside from what I can find on the motherboard manufacturer site, I haven't had much luck in finding updated drivers for the chipset.

Can't find much of an update for the Intel Watchdog Timer driver, either.