New build BSOD 0x0000124 Blue screen crash - DM log uploaded!

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  1. Posts : 26,772
    Windows 11 Pro
       #121

    Turn off the power supply and drain all excess power from it by holding down the start button. You should see any led lights go out.Take the Card out, disconnect all the prefills, remove the 24 Pin cable and the 8 pin cable. Take the motherboard screws out and pull the motherboard out of the case. Make yourself a work area an I use the motherboard box. It's cardboard and is non conductive. Place the motherboard on the box, with the rear edge is very slightly hanging off. When you pull the board, you can leave the ram and CPU cooler on. Take the PSU out and sit it close to the board. At first, just connect a monitor, mouse and keyboard; 1 Hard drive and CD/DVD player. Connect the 24 pin and 8 pin connector (make sure the 8 pin says CPU on it). turn the power supply on and wait to see the LEDs come on. You should know your ram timings and voltage and frequency. Don't install the card yet. Use the on board graphics. Whichever connection you use, set your monitor to expect that type connection. Start the computer. If you have an on board on/off and reset switch, use them. If not, (be careful here) look at the manual and make sure you know which 2 pins are for the start switch for the front panel connections. take a small flat blade screwdriver and touch those 2 pins, for just a second. The computer will start. Go straight to BIOS and set optimized defaults. Set you ram timings, frequency and voltage to manufacturer's specs. Set your sata controller to AHCI, set the boot order to CD/DVD first and hard drive second. Put the installation DVD in the CD/DVD in the drive. The computer should boot into the DVD drive, When you get to close to that point, let me know and I'll tell you what to do next. If there are any questions, be sure to ask. This is what I do with every board I get when I build a computer, before putting it in the case. It is important for you to ask about anything you don't understand.
      My Computer


  2. Posts : 26,772
    Windows 11 Pro
       #122

    Paul, I'm sure I've asked this before but please save me the trouble of hunting. Where did you get yout Windows 7 from and did you download an ISO, if so where from? Also, when did you get it?
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #123

    Just a reminder from post #95.


    Your drive zero (0) will probable be labeled #1 sata port in the motherboard manual.
    I would also recommend using new or known good sata cable to your Windows 7 drive.
      My Computer


  4. Posts : 26,772
    Windows 11 Pro
       #124

    Some boards label it drive 0 and some label it drive 1. I would like to start this out with no GPU and 1 hard drive and a CD/DVD drive only. Just the minimum needed for the computer to run and install windows. No Graphics card at this time. I also need to know if you have changed any hardware other than what you told us and if you have used any troubleshooting steps other than what we have discussed. Also, just try and change the sata cable to the drive connected. Only connect 1 hard drive. We are going to wipe it completely clean.
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  5. Posts : 107
    Windows 7 Professional 64 bit
    Thread Starter
       #125

    It was from a link I found on My Digital Life via the W7Forums: [url=http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821[/url]. You that was a good source I think. I've just used the same installation to load 7 on my laptop using a second COA - so far without issue!

    Just been looking in the Bios as I was reading your instructions. In the storage configuration SATA is configured as enhanced but set to IDE - not ACHI (i don't know the difference!)

    in the Uncore configuration Initiate Graphics adapter is set to PEG/PCI
    Internal Graphics is also set to 32 mb

    Wondered if this was relevant?
      My Computer


  6. Posts : 107
    Windows 7 Professional 64 bit
    Thread Starter
       #126

    Just to say I've not been running with the graphics card - just on board

    And I've not made any other changes than what we've discussed

    There doesn't seem to be any facility tin the bios that I can see to change voltage or any RAM settings - is that a problem for the re-boot you outlined? cheers
      My Computer


  7. Posts : 26,772
    Windows 11 Pro
       #127

    Please keep it that way for now. Run all the Windows updates amd install Microsoft security essentials and nothing else. I would like a 'Virgin' install for a while just to know it is stable with Windows. After that we can change things. I would recommend you install maybe 10 updates at a time. reboot and run the next 10. It will take longer, but it will tell you if you installed an bad update, which one it was. No drivers at this time other than the Lan driver, if necessary to get connected to the internet. Keep running Windows updates until there are no more. Any questions, don't fail to ask.
    http://windows.microsoft.com/en-US/w...tials-download
      My Computer


  8. Posts : 107
    Windows 7 Professional 64 bit
    Thread Starter
       #128

    Ok thanks - sorry, do you mean to try the install with the m/b etc out of the case?
      My Computer


  9. Posts : 26,772
    Windows 11 Pro
       #129

    Yes. It's easier to see and get to and work on if necessary. Have you installed inside the case? Is it working OK?
      My Computer


  10. Posts : 107
    Windows 7 Professional 64 bit
    Thread Starter
       #130

    essenbe said:
    . Have you installed inside the case? Is it working OK?
    Sorry - not sure what you mean, thanks
      My Computer


 
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