New build BSOD 0x0000124 Blue screen crash - DM log uploaded!

essenbe · 12 Jul 2014

Use High quality alcohol to get the old paste off and use a lint free rag. I use coffee filters. They are completely lint free. Get all the paste off and don't even touch it. Even a hair or oils from your hand can make a difference. You want an absolutely clean surface and full contact with the heatsink and CPU. This is an example. Place a small dan of paste on the CPU between the size of a bb and the size of a small pea. When you look at it and think, that's not enough, it's the right amount. Let the heatsink spread the paste. Tighten it down slowly in an X pattern You are trying to tighten it down so it goes down evenly. This may help.

Paulgo253 · 12 Jul 2014

Man -this is so annoying!! Thanks for the info guys - new cooler installed as per above (great guide!) at I was looking at CPU temps of 32 when it crashed! Just crashed again in safe mode - exactly as before within about 30 secs of booting!!

I had a day of it being absolutely fine, then a power cut (which might have nothing to do with it), after which it crashes and they had gradually increased in frequency until it now does it about as soon as the desk-top loads!! And this is after the pc is completely cold! Anything else I can test?

essenbe · 12 Jul 2014

Paul, please do me a favor. I'm old and memory fails somewhat and I'm involved in numerous threads like this. Would you be kind enough to tell me everything you have done, what tests were run and any faults on the tests. Would you also run Blue Screen of Death (BSOD) Posting Instructions again and post the zip results here so I can see if there are any changes. Also, did you put your graphics card back in and what other hardware changes have you made?

Also, you list a custom build, did you build it yourself? When you installed the motherboard were there any standoffs that were in there but didn't line up with any holes in the motherboard?? Does your board have a start reset button on it? Are you ready to get your hands dirty? That's about all the questions I can think of right now.

Paulgo253 · 12 Jul 2014

Thanks - the problem I have at the moment is that he pc is not staying on long enough to run the logger!! I did build the pc myself and looking at the board there are potentially a few stand-offs missing. Could this be an issue? I (don't have any spare stand-offs handy but I could take the board out and make sure it's not grounding on the case easy enough - tried everything else!!

The board is an Asus p7h55-m and I'm not sure about start / reset - I think the case has that on the power switch - is that what you meant?

No further changes to hardware, I havn't installed the graphics card yet. I wondered if it might help tho if this is a problem relating to graphics drivers, but then it crashes in safe mode so that might indicate it's not driver related? So frustrating as I'd thought I had it licked and then I'm back to square one!

Paulgo253 · 12 Jul 2014

Managed to get it to run the logs!

essenbe · 12 Jul 2014

Paul, I'm sorry but I can't open the file. But would you check the 24 pin connection pretty closely and male sure the plug is fully seated. There should be no gap between the plug and the receptical. Also for your 4 pin plug., above and to the left of the CPU. Also please make sure you plugged in the CPU Power plug into It not a PCIe pluh.
and

Paulgo253 · 12 Jul 2014

The main 24 pin pushed in just a little when I tried it. Also reattaching the zip file!

Paulgo253 · 12 Jul 2014

or maybe this time!!

Paulgo253 · 12 Jul 2014

crashed again but will have a good look over the board tomorrow - probably take it all apart and reassemble to see if anything is a miss. It's longer intervals before it crashes at the moment and the CPU tempos seem a lot lower (in the 30s) , but that doesn't appear to be the culprit!

Paulgo253 · 13 Jul 2014

Update - pulled the motherboard, cleaned everything up, made sure all the stand offs were in place (even put insulating tape on the chassis under the board to make sure of no contacts there) tidied up the wiring and made sure all the power connections were seated correctly. Made no difference. Barely loaded the desktop and crashed.....

What I can't understand is how it all works fine using XP and the old drive? No crashes. Same hardware, but no issues. Only obvious difference that I can see is the new drive. Is there a better way to check the Windows 7 drive (did the windows test 3 times and it passed for bad sectors etc). Thinking of a programme like the one suggested to test for memory?

thanks guys