Computer BSOD'ing randomly with error code 100007e

FOXPATH · 06 Jul 2014

Boozad said:

FOXPATH said:

@Boozad so I'm following the steps to uninstall my ATI drivers but when I get to my program files, there is no ATI Catalyst Install Manager in my programs folder. Is there another way to uninstall the drivers? Could I download the manager online?

EDIT: It doesn't show up in my uninstall programs list, that is.

If you're rid of everything ATI related don't worry about it, just run a search for ATI and AMD and see what Windows finds.

Ok, I uninstalled Avast! and installed both Malwarebytes and the Security Essentials. I'll go ahead and install the latest ATI drivers you linked.

FOXPATH · 06 Jul 2014

Well, Interesting development. When I was installing the AMD drivers, it blue screened again with the same error code. So Im posting the dump files again with the latest dump file in it.

Boozad · 06 Jul 2014

It's the ATI driver again.

Code:

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004d32043, fffff88002951598, fffff88002950df0}

Probably caused by : atikmdag.sys ( atikmdag+481043 )

Have you been able to reboot?

FOXPATH · 06 Jul 2014

Yup, I can reboot fine. I uninstalled the driver. Should I try to install it again?

Boozad · 06 Jul 2014

If you would please. First, check in Device Manager and expand the Display Adapter, right click and select Properties then click the Driver tab. What's installed?

FOXPATH · 06 Jul 2014

Boozad said:

If you would please. First, heck in Device Manager and expand the Display Adapter, right click and select Properties then click the Driver tab. What's installed?

Ok, I havent tried again yet. but it says the driver version is 8.850.0.0 and is made by ATI.

Boozad · 06 Jul 2014

OK, follow these steps and we should get you there. Have you already downloaded 13.9 and saved it to your PC? If not, do so. Then configure Windows to not install updates automatically.
Open Windows updates, in the left column click change settings, then in the drop down box select 'Check for updates but let me choose whether to download and install them'. The purpose of this is to keep Windows Updates from automatically installing a driver.

Attachment 324471

Then via Device Manager uninstall your graphics card. Reboot, then install the 13.9 video driver only.

FOXPATH · 06 Jul 2014

Boozad said:

OK, follow these steps and we should get you there. Have you already downloaded 13.9 and saved it to your PC? If not, do so. Then configure Windows to not install updates automatically.
Open Windows updates, in the left column click change settings, then in the drop down box select 'Check for updates but let me choose whether to download and install them'. The purpose of this is to keep Windows Updates from automatically installing a driver.

Attachment 324471

Then via Device Manager uninstall your graphics card. Reboot, then install the 13.9 video driver only.

Ok, so I did that, but there was one effect that was obvious but I didnt think about. I cant see.
I'm typing this off of my laptop.

Boozad · 06 Jul 2014

Nothing happens when you reboot? Windows should pick up the GPU straight away, your resolution should just be really low.

FOXPATH · 06 Jul 2014

Boozad said:

Nothing happens when you reboot? Windows should pick up the GPU straight away, your resolution should just be really low.

I havent tried rebooting, I cant see the shutdown button, my screen is black. Should I force shutdown?