BSOD On partners system even when idle


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD On partners system even when idle


    Hi I am having some issues with windows 7 on my partners computer the computer keeps bluescreening and i cannot work out why first off i thought it was over heating but i have reseated the CPU and GPU with new thermal compound I thought I had fixed it when it continued to bluescreen today

    I can leave the system idle and it still bluescreens so doubt it an over heating problem after all

    Any help would be appreciated
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi hunter68uk.

    Can you download and install Drivers for Atheros AR5007G and Windows 7 ?

    Driver Install - Device Manager

    Let us know the result.
    _______________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {44, 2, 0, fffff880042768c1}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+5c8c1 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000044, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880042768c1, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbb100
    GetUlongFromAddress: unable to read from fffff80002cbb1c0
     0000000000000044 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    athrx+5c8c1
    fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff88009f46380 -- (.trap 0xfffff88009f46380)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8006015728
    rdx=fffffa8006015728 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880042768c1 rsp=fffff88009f46510 rbp=0000000000000000
     r8=0000000000000000  r9=fffffa80052edcc8 r10=fffffa8005276a70
    r11=fffffa8006015728 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    athrx+0x5c8c1:
    fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h] ds:00000000`00000044=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a83169 to fffff80002a83bc0
    
    STACK_TEXT:  
    fffff880`09f46238 fffff800`02a83169 : 00000000`0000000a 00000000`00000044 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`09f46240 fffff800`02a81de0 : fffffa80`053e9760 00000000`00000000 fffffa80`05276770 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`09f46380 fffff880`042768c1 : fffffa80`06015728 fffffa80`049f7c00 00000000`00000000 fffffa80`050c9030 : nt!KiPageFault+0x260
    fffff880`09f46510 fffffa80`06015728 : fffffa80`049f7c00 00000000`00000000 fffffa80`050c9030 fffffa80`0000001a : athrx+0x5c8c1
    fffff880`09f46518 fffffa80`049f7c00 : 00000000`00000000 fffffa80`050c9030 fffffa80`0000001a fffffa80`03d4a390 : 0xfffffa80`06015728
    fffff880`09f46520 00000000`00000000 : fffffa80`050c9030 fffffa80`0000001a fffffa80`03d4a390 fffffa80`04c5d1a0 : 0xfffffa80`049f7c00
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrx+5c8c1
    fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  athrx+5c8c1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrx
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a2ea4b9
    
    FAILURE_BUCKET_ID:  X64_0xD1_athrx+5c8c1
    
    BUCKET_ID:  X64_0xD1_athrx+5c8c1
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_athrx+5c8c1
    
    FAILURE_ID_HASH:  {819c2890-2965-3d1b-12d4-14bdcf2667ad}
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm athrx
    start             end                 module name
    fffff880`0421a000 fffff880`04372000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Jun 09 23:36:49 2009 (4A2EA4B9)
        CheckSum:         0015FE99
        ImageSize:        00158000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    To be honest she didn't use the wireless card so i removed it to save the agro. Thanks for pointing out what the problem was.

    Much respect for the prompt reply btw :)
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Its not a bad step. :)

    Let us know for any further issue.
      My Computer


 

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