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Windows 7: BSOD On partners system even when idle

07 Jul 2014   #1

Windows 7 Ultimate x64
BSOD On partners system even when idle

Hi I am having some issues with windows 7 on my partners computer the computer keeps bluescreening and i cannot work out why first off i thought it was over heating but i have reseated the CPU and GPU with new thermal compound I thought I had fixed it when it continued to bluescreen today

I can leave the system idle and it still bluescreens so doubt it an over heating problem after all

Any help would be appreciated

My System SpecsSystem Spec
07 Jul 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi hunter68uk.

Can you download and install Drivers for Atheros AR5007G and Windows 7 ?

Driver Install - Device Manager

Let us know the result.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {44, 2, 0, fffff880042768c1}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+5c8c1 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880042768c1, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbb100
GetUlongFromAddress: unable to read from fffff80002cbb1c0
 0000000000000044 Nonpaged pool


fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h]





ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff88009f46380 -- (.trap 0xfffff88009f46380)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8006015728
rdx=fffffa8006015728 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880042768c1 rsp=fffff88009f46510 rbp=0000000000000000
 r8=0000000000000000  r9=fffffa80052edcc8 r10=fffffa8005276a70
r11=fffffa8006015728 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h] ds:00000000`00000044=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a83169 to fffff80002a83bc0

fffff880`09f46238 fffff800`02a83169 : 00000000`0000000a 00000000`00000044 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`09f46240 fffff800`02a81de0 : fffffa80`053e9760 00000000`00000000 fffffa80`05276770 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`09f46380 fffff880`042768c1 : fffffa80`06015728 fffffa80`049f7c00 00000000`00000000 fffffa80`050c9030 : nt!KiPageFault+0x260
fffff880`09f46510 fffffa80`06015728 : fffffa80`049f7c00 00000000`00000000 fffffa80`050c9030 fffffa80`0000001a : athrx+0x5c8c1
fffff880`09f46518 fffffa80`049f7c00 : 00000000`00000000 fffffa80`050c9030 fffffa80`0000001a fffffa80`03d4a390 : 0xfffffa80`06015728
fffff880`09f46520 00000000`00000000 : fffffa80`050c9030 fffffa80`0000001a fffffa80`03d4a390 fffffa80`04c5d1a0 : 0xfffffa80`049f7c00


fffff880`042768c1 8b4044          mov     eax,dword ptr [rax+44h]


SYMBOL_NAME:  athrx+5c8c1

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  athrx.sys


FAILURE_BUCKET_ID:  X64_0xD1_athrx+5c8c1

BUCKET_ID:  X64_0xD1_athrx+5c8c1


FAILURE_ID_HASH_STRING:  km:x64_0xd1_athrx+5c8c1

FAILURE_ID_HASH:  {819c2890-2965-3d1b-12d4-14bdcf2667ad}

Followup: MachineOwner

1: kd> lmvm athrx
start             end                 module name
fffff880`0421a000 fffff880`04372000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 09 23:36:49 2009 (4A2EA4B9)
    CheckSum:         0015FE99
    ImageSize:        00158000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
08 Jul 2014   #3

Windows 7 Ultimate x64

To be honest she didn't use the wireless card so i removed it to save the agro. Thanks for pointing out what the problem was.

Much respect for the prompt reply btw
My System SpecsSystem Spec

08 Jul 2014   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Its not a bad step.

Let us know for any further issue.
My System SpecsSystem Spec

 BSOD On partners system even when idle

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