BSOD When Downloading Large Files From Browser


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD Suspected Driver Issue


    Here's what I found via BlueScreenView...

    The 7/8/2014 1:01:31 AM minidump shows the following filenames in red:
    athrx.sys
    ndis.sys
    ntoskrnl.exe
    tcpip.sys

    ^ I've done some searching and it seems this is related to LAN/Wifi drivers.

    The 7/8/2014 1:13:07 AM show the following filename in red:
    ntoskrnl.exe

    ^ This could be related to a myriad of different things.

    Mind you, when I did a clean install of Windows 7 64bit a few months back, I never bothered to install any third party drivers as Windows took care of most of that.

    Any help on pin-pointing the problem would be greatly appreciated. I've gone ahead and attached the minidump files, SF Diagnostic Tool zip file, as well as the BlueScreenView screenshots.

    *Note, my laptop is not overclocked and is not overheating.

    System Info:
    OS Name: Microsoft Windows 7 Home Premium
    OS Version: 6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    System Manufacturer: Acer
    System Model: Aspire 5532
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: AMD64 Family 15 Model 124 Stepping 2 AuthenticAMD ~1600 Mhz
    BIOS Version: Acer V1.09, 11/30/2009
    Total Physical Memory: 2,812 MB
    Available Physical Memory: 888 MB
    Virtual Memory: Max Size: 5,622 MB
    Virtual Memory: Available: 3,019 MB
    Virtual Memory: In Use: 2,603 MB
    Last edited by Slurms; 17 Jul 2014 at 00:37.
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Code:
    DRIVER_CORRUPTED_EXPOOL (c5)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is
    caused by drivers that have corrupted the system pool.  Run the driver
    verifier against any new (or suspect) drivers, and if that doesn't turn up
    the culprit, then use gflags to enable special pool.
    Arguments:
    Arg1: 00000004, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 82b3b943, address which referenced memory
    Bug Check 0xC5: DRIVER_CORRUPTED_EXPOOL (Windows Debuggers)

    The kernel attempted to access pageable memory (or perhaps completely invalid memory) when the IRQL was too high. The ultimate cause of this problem is almost certainly a driver that has corrupted the system pool.
    If you get no help from that try enabling Driver Verifier,

       Information
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I ran Verifier for a good 23 hours to see if I could force a BSOD, but so far, everything has been okay. Ran several CPU intensive apps, still nothing.

    Will report back if I do receive a BSOD.
    Last edited by Slurms; 17 Jul 2014 at 00:37.
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Attachment 325778After almost a week of no BSOD's, I finally received one. I've provided a dm log. Any help would be greatly appreciated!

    EDIT: Checked out the .dmp file myself and found that I needed to update my Aethors Wireless LAN driver. I will report back if I experience any BSOD's but i'm calling this one solved.
    Last edited by Slurms; 17 Jul 2014 at 01:09.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:25.
Find Us