BLUE Screen Error code 1033

akrambutt125 · 08 Jul 2014

please help me to solves the following error detailed below

akram
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0497B18
BCP2: C000000E
BCP3: 4A6A98C0
BCP4: 92F63206
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070814-57938-01.dmp
C:\Users\Akram\AppData\Local\Temp\WER-225608-0.sysdata.xml

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Boozad · 08 Jul 2014

BitDefender is causing issues.

Code:

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 86b95880, 86b959ec, 82c35eb0}

*** WARNING: Unable to verify timestamp for bdselfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdselfpr.sys
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner

Uninstall all traces of BitDefender and install MS Security Essentials and MalwareBytes.

Note

Make sure you uncheck the 'Enable Free Trial' box when installing.

Code:

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*                        Bugcheck Analysis                                    *
*                                                                             *
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KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c0455a88, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000000e, error status (normally i/o status code)
Arg3: 8dcbc860, current process (virtual address for lock type 3, or PTE)
Arg4: 8ab516cc, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk. Disk Check

Post back with the results.