My PC blue screens when I turn it on

xnyk · 08 Jul 2014

Here's the stuff

derekimo · 08 Jul 2014

It's Norton AV causing it,

Code:

Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269f0

Driver Reference Table - SYMEVENT64x86.SYS

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

carwiz · 08 Jul 2014

After installing MSE, make sure it's updated then run a full scan.

You might also want to run Malwarebytes AM (MBAM). Don't select the trial or activation. Use the free version.

xnyk · 08 Jul 2014

Okay, so we're saying that it's the Norton making it BSOD?

carwiz · 09 Jul 2014

That's what it looks like from here.

The driver called a security API then sent something via TCIP (internet). It then tried to cover-up memory and caused a page fault. Don't know what it was sending or why.