My PC blue screens when I turn it on


  1. Posts : 16
    windows 7 x64 ultimate
       #1

    My PC blue screens when I turn it on


    Here's the stuff
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    It's Norton AV causing it,

    Code:
    Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
     SYMEVENT64x86+0x269f0
    Driver Reference Table - SYMEVENT64x86.SYS

    For the time being, uninstall your Anti-Virus,

    AV Uninstallers

    And Install Microsoft Security Essentials which we know doesn't cause BSOD's.
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    After installing MSE, make sure it's updated then run a full scan.

    You might also want to run Malwarebytes AM (MBAM). Don't select the trial or activation. Use the free version.
      My Computer


  4. Posts : 16
    windows 7 x64 ultimate
    Thread Starter
       #4

    Okay, so we're saying that it's the Norton making it BSOD?
      My Computer


  5. Posts : 4,161
    Windows 7 Pro-x64
       #5

    That's what it looks like from here.

    The driver called a security API then sent something via TCIP (internet). It then tried to cover-up memory and caused a page fault. Don't know what it was sending or why.
      My Computer


 

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