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Windows 7: seemingly random BSOD, bug check 0x::3b

08 Jul 2014   #1

Windows 7 professional 64 bit
seemingly random BSOD, bug check 0x::3b

I swear I should take a class on learning to deal with bluescreens. or something. The bluescreens started right around the same time office 2013 started having issues (outlook was stuck in an eternal boot-loop). I fixed office, but it seems the bluescreens are persisting.

My theories are:
1. Kaspersky may be causing problems. It seems to do that on an irregular basis with Acer laptops.
2. The ssd is occasionally malfunctioning, just enough to cause a bluescreen, but not often enough to say the SSD is 'bad'.
3. I should run memtest as soon as I finish posting this. I am tired and I need to get some sleep.
4. Poltergeists.

The grab all is attached. If it will be kind enough to upload
thanks for your help in advance.

My System SpecsSystem Spec
09 Jul 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Please check if the firmware of the SSD is up-to-date.

Use MSE in place of Kaspersky for testing purpose.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Free up the start-up, your AV software is what's really needed.Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
My System SpecsSystem Spec

 seemingly random BSOD, bug check 0x::3b

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